Sematext Synthetics vs ServiceNow Cloud Observability comparison

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We performed a comparison between Sematext Synthetics and ServiceNow Cloud Observability based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: March 2024).
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Top Answer:The dashboard and graphics must be improved. We export the information to Grafana because it provides better visualization. The performance is a bit slow when we deal with the traces and spams to load… more »
Top Answer:We use the product for traceability.
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Overview

Sematext Synthetics provides the ability to actively monitor APIs, Web URLs, websites, and user journeys/click flows from multiple locations around the globe. Synthetic monitoring helps you ensure the availability and performance of your APIs and websites. Synthetics will help you identify downtime and performance issues by simulating user requests and interactions with your web page.

No agent installation is required and there is no need to change your application code.


Sematext Synthetic Benefits

  • Fix performance issues before they affect your end users
    Synthetic monitoring allows you to simulate user interactions at different locations worldwide. Synthetic performance monitoring monitors all your APIs, web applications, and mobile apps, no matter how many users they are. With Sematext, you can customize Dashboards and Alerts to monitor critical infrastructure aspects and trigger them when they malfunction. This will help you spot problems before they arise.
  • Benchmark your website
    Synthetic monitoring solutions let you look at your APIs from different places during the day. Then you can use this data as a baseline for benchmarking since it helps you figure out what needs to be improved, and lets you compare your service to the competition.
  • Test your scaling capabilities
    A website and application are built to respond quickly to users, but your server needs to be ready when traffic spikes unexpectedly. You can run artificial tests to determine how your server will behave under load with synthetic performance monitoring. Once you have this data, you can decide what steps to take to scale gracefully.

  • Test new product features before launching
    If you're launching new features, synthetic monitoring lets you run a full test suite before releasing them during peak hours, which is a great tool to have. You'll be able to see how the application reacts under load and whether any of the recent changes will impact a 3rd party API you might use.

  • Monitor third-party APIs and critical business processes
    If you don't use any third-party tools in your business, you run into a number of problems related to their availability. You need to keep an eye on them and get an alert the second things start to slow down. Monitoring API metrics is not enough to ensure your users get the best experience possible. Make sure your application works as expected, including logging in, searching, and checkout.

  • Ensure SLA compliance
    Whatever side of the SLA you are on – the key is to make sure everyone in the contract adheres to the contract. To understand the performance limitations of your application and set realistic expectations, you should use synthetic monitoring tools if you're a service provider. Customers want to know that the vendor can fulfill his promises.

  • Reduce MTTR
    With synthetic monitoring software like Sematext Synthetics, you can lower your MTTR by sending out alerts before the issue becomes a problem. In addition to being notified sooner, you'll also learn what's causing the problem and how to fix it.

Click here to see the live demo

Just some of the things you can do with Sematext Synthetics

  • Monitor & track the availability & performance of APIs
  • Monitor SSL certificate expiration time
  • Monitor websites and track various web performance metrics like page load time, paint metrics, etc.
  • Monitor website uptime
  • Monitor individual resource performance in a website by domain, type, and response code
  • Create public status page showing the availability of your selected web services and share it with your customers
  • Identify slow resources
  • Monitor third-party resources performance
  • Investigate slow pages & identify bottlenecks using a waterfall chart
  • Create user journeys with custom assertions based on the content of the webpage
  • Collect and track custom metrics from your sites
  • Benchmark against competitors
  • Create custom dashboards and alerts based on gathered performance metrics
  • Debug downtime with end-to-end visibility of application performance
  • Get alerted when things fail via multiple alert channels like email, Slack, Pagerduty, webhooks, etc.
  • Monitor websites behind firewalls and on private networks with Private Locations
  • Check out the full product update.

At Sematext, we’ve also had the need to monitor application availability. We use Synthetics actively to monitor our own applications and it has helped us uncover issues with our APIs on multiple occasions.

Where to go from here?

Sign up for a free trial and try it for yourself. Pricing starts at $2 per month for HTTP monitors and $7 per month for browser monitors. We have pay-as-you-go pricing if your usage changes or fixed plans if you can estimate your usage. 

ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports. 

Sample Customers
Access Intelligence Plc, Adore Beauty, Agmatix, alaTest Reviews, All Time Data Pvt., Appsari, Appwrite, ASK Staffing, Associated Company, Atlantic American Corp, Bata, Baťa, Binerals, BITTE KAI RAND, Bixlabs, Boost Insurance, Broadcom, BUFF Technologies LTD, ClariLab, Comelit Group S.p.A., CommIT, createME, Deepbluecompany, deeprojects, Depth-Sa, Diesel Laptops, DigiHaul, Digitaltentstudio, Doole Health, Dovetail Technologies Ltd, Ebctechnologies, ECB, Ekcsoft, Emento, Empact IT, Enhance-It, Ennomail, Enterprise Knowledge, ESCIO AS, Essential Assists, Evercoder Software SRL, Extendi srl, Ezgiant, Ezyhaul, Factinsect, Fenom Digital, Fino, fino, fino.team, Firespring, Fulcrum, General Authority for Statistics, GradGuard, Grovia, Health Catalyst, hkcac.io, Indian Institute of Technology Hyderabad, InfoAsilo, Information Customer Service My Account Navgrahaa Jewels, Inpla, Ipdetect, Isovist, isovist.net.au, iVendi Limited, Ivinco, Jan Ptáček, Kal-It, Leen151, Macrovo, MediaLab 3D Solutions, Metabolic Living, Mobizcorp GmbH, Moneri, Moqups, Morizon-Gratka, Morrison Agency, Mrcall, NETIM, New Media Services, Nextgenins, NIUKS, Nordic, Nordic Naturals, North Star Network, Noveo Group, Novopayment, ObjectifSEO, Pharmacies BENU SA, Planis, Pulsar Platform, QIMA, QL Gaming Group, RedINTER, RedINTER Colombia, Rudderstack, SeatGeek, Section, Sematext Group Inc, SHIFT Connect, Solidstudio, Sparkle Place, Spineor, Spot Metrics, Stanford University, SteelEye, T P EQUIPMENT LEASING, TalentPools, Taroko, Teams, Termly, The Institute of Internal Auditors, Thorborn, Treatwell, Universal Equations, Upc Romania Bucuresti E320 Ra7, Upmenu, Velocitor Solutions, vendnovation, Verztec Consulting, Vuelio, Wahoo Fitness, Warehaus, Wealthica, Weareyourhero, wirtschaftsbildung.ch, Workframe, Workmade, Zenus Bank
InVision, Twilio, Lyft, Yext, DigitalOcean,
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company19%
Financial Services Firm17%
Manufacturing Company10%
Retailer9%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business13%
Midsize Enterprise7%
Large Enterprise79%
Buyer's Guide
Application Performance Monitoring (APM) and Observability
March 2024
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
765,386 professionals have used our research since 2012.

Sematext Synthetics is ranked 58th in Application Performance Monitoring (APM) and Observability while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. Sematext Synthetics is rated 0.0, while ServiceNow Cloud Observability is rated 7.4. On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". Sematext Synthetics is most compared with Datadog and Honeycomb.io, whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Elastic Observability.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.