ServiceNow Cloud Observability vs Turbo360 (Formerly Serverless360) comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ServiceNow Cloud Observability and Turbo360 (Formerly Serverless360) based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ServiceNow Cloud Observability vs. Turbo360 (Formerly Serverless360) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The UI is very intuitive.""The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services.""The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature."

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"It offers all the core capabilities we need to manage and monitor our Azure services.""Service Bus topic subscription monitoring turned out to be the most useful for us."

More Turbo360 (Formerly Serverless360) Pros →

Cons
"The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement.""The design of this solution is not very intuitive and probably could come with more friendly tips for beginners.""The dashboard and graphics must be improved."

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"The user interface of Serveress360 could be improved a bit to make the platform even easier to use.""Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."

More Turbo360 (Formerly Serverless360) Cons →

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Questions from the Community
Top Answer:The dashboard and graphics must be improved. We export the information to Grafana because it provides better visualization. The performance is a bit slow when we deal with the traces and spams to load… more »
Top Answer:We use the product for traceability.
Top Answer:It offers all the core capabilities we need to manage and monitor our Azure services.
Top Answer:1) The user interface of Serveress360 could be improved a bit to make the platform even easier to use. 2) The addition of management and monitoring features for Cognitive services, Power Automate, and… more »
Top Answer:We used the product mainly to manage our more than five different Azure services that were in our production environment. Serverless360 also stands out with its ability to track the flow of messages… more »
Ranking
Views
947
Comparisons
785
Reviews
3
Average Words per Review
537
Rating
7.3
Views
234
Comparisons
86
Reviews
2
Average Words per Review
390
Rating
9.0
Comparisons
Also Known As
LightStep
Serverless360
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Overview

ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports. 

Turbo360 (Formerly Serverless360) is an advanced Cloud Management platform that empowers you with significant Azure Cost savings and Infra Monitoring for complex Azure Environments. Our customers have experienced annual savings of up to 30% through advanced cost monitoring, granular analysis, optimization insights, and reduced incident resolution time by 80% through holistic infra monitoring across multiple Azure resources with business context. Also, our platform stands out by offering all the necessary features for incorporating FinOps practice into your organization, ensuring an accurate and granular source of truth about costs for all your stakeholders. By seamlessly offering infrastructure monitoring and cost management in one place, we aim to help maximize your ROI on Azure investments.

Our Core features:

  1. Get clarity on your investments: Get unparalleled visibility of your spending with advanced Azure cost analysis across Azure tenants, teams and any business units.
  2. Eliminate wasteful spending: Ensure cost reductions through strategic recommendations for rightsizing resources/purchasing reserved instances and setting up auto-pausing of resources outside business hours.
  3. Accelerate incident resolution: Tie monitoring alerts to business units and remediate faster with a single report spotlighting critical issues across Azure services, streamlining your focus on troubleshooting.
  4. End-to-end business tracking: Bring business context over the messages flowing through intricate Azure/hybrid integration for effectively tracking and troubleshooting critical issues.
  5. Technical Azure Documentation: Auto-generate documentations on resource usage, cost/security and generate editable diagrams for seamlessly sharing them with relevant stakeholders.
    Sample Customers
    InVision, Twilio, Lyft, Yext, DigitalOcean,
    MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm17%
    Manufacturing Company10%
    Retailer9%
    VISITORS READING REVIEWS
    Computer Software Company38%
    Manufacturing Company16%
    Financial Services Firm11%
    Performing Arts4%
    Company Size
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise7%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise9%
    Large Enterprise54%
    Buyer's Guide
    ServiceNow Cloud Observability vs. Turbo360 (Formerly Serverless360)
    March 2024
    Find out what your peers are saying about ServiceNow Cloud Observability vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews while Turbo360 (Formerly Serverless360) is ranked 40th in Application Performance Monitoring (APM) and Observability with 2 reviews. ServiceNow Cloud Observability is rated 7.4, while Turbo360 (Formerly Serverless360) is rated 9.0. The top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". On the other hand, the top reviewer of Turbo360 (Formerly Serverless360) writes "Great topic subscription monitoring, helpful management, and useful for audits". ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Elastic Observability, whereas Turbo360 (Formerly Serverless360) is most compared with Azure Monitor. See our ServiceNow Cloud Observability vs. Turbo360 (Formerly Serverless360) report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.