We performed a comparison between ServiceNow Cloud Observability and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature."
"The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services."
"The UI is very intuitive."
"The most valuable features include agility and Splunk Enterprise Security's ability to quickly search for alerted items, as well as the capacity to create custom alerts using the SQL language employed by Splunk."
"Alerts when a server is malfunctioning, monitors external attacks, and takes action to stop spreading viruses."
"The dashboard and reporting are very good... It provides very good visibility in a hybrid cloud environment, and you can build custom utilization APIs using Splunk."
"Recently, Splunk upgraded to version 9.0.02, which includes excellent data dashboards and visualization effects."
"Our clients are easily able to modify and evolve their implementations."
"Splunk has machine learning which is a valuable feature."
"The solution has proven to be quite stable."
"The ability to analyze huge amounts of sales data and accurate prediction of sales forecasting is the most valuable feature."
"The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement."
"The dashboard and graphics must be improved."
"The design of this solution is not very intuitive and probably could come with more friendly tips for beginners."
"It would be nice if they had a wizard to construct searches, including more complex searches that include math or statistics."
"It is important to make sure that everything is built off of the threat models and all the underlying items within Splunk."
"Its search or filtering capability is nice, but it can be improved. It is currently a bit complicated, and it should be simplified. If we can write the search filter in a more simplified way, it would be better."
"In terms of the interface, it could include some improvements for the look and feel."
"You do need a lot of training and certification with this product."
"When we do a rollout from the server or host or anything, we'd like to see more automation. It would save us time."
"Splunk Enterprise Security has not helped reduce our alert volume."
"I would like some additional AI capabilities to provide additional information about things going wrong and things going well."
ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 221 reviews. ServiceNow Cloud Observability is rated 7.4, while Splunk Enterprise Security is rated 8.4. The top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Prometheus, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel.
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