Liquidware Stratusphere UX vs Nexthink comparison

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396 views|216 comparisons
100% willing to recommend
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4,874 views|1,807 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Liquidware Stratusphere UX and Nexthink based on real PeerSpot user reviews.

Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Liquidware Stratusphere UX vs. Nexthink Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There are a lot of customization options, such as creating your own tables and more. You have the option to make whatever you like and see whatever you want.""Performance monitoring is a valuable feature.""I like Stratusphere's login metrics. It lets you drill down to exactly what you want to see."

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"Although limited to 100,000,000 events per engine, it is suffice to do investigations for more than 30 days.""The solution is stable.""Nexthink allows our customers to have visibility into their whole environment and security. And it lets you install the agent as a package for selected users instead of every user. This helps cut down on the delay involved in a bulk installation.""Nexthink's best features are Engage and Act, which we use in combination for self-healing use cases.""The auto building capability has been most valuable. It keeps on checking the system in terms of various factors like battery, memory usage and application usage.""I would rate the solution's stability a nine out of ten.""Number of service incidents dropped by more than 20%.""Nexthink saves a lot of time for the technicians who work on the troubleshooting side...Nexthink provides its users with a very good point of overview and presentation."

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Cons
"The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high.""The dashboard is pretty lackluster compared to its competitors. They need to look at the competition and adopt some of those features. Liquidware could make the dashboarding more user-friendly and integrate scripting into the product.""The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps."

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"I would like it if they could put in some patch deployments and compliances.""The tool should improve its pricing and performance. It also have nothing related to patch management.""In our company, we can't deploy anything from Nexthink the way we can deploy from any other endpoint solutions. It is not possible to create any dashboard in Nexthink...One should be able to schedule monitoring in Nexthink.""We need some guidance from the Nexthink team on some of the new features they are releasing and how best to use them.""It would be good to have a more controlled way to access their cloud environment.""They were having some limitations on the number of alerts that you can generate. This definitely needs to be increased.""The solution could use better automation and less coding. Since I am part of the administrative background, I'm not completely into the development side. I'm not well versed in coding.""The initial setup needs technical knowledge."

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Pricing and Cost Advice
  • "The license is based on the number of users. I don't know the current prices, but it's around four euros per user monthly. My customers consider it expensive."
  • "The price varies depending on our model type and the number of users or devices."
  • More Liquidware Stratusphere UX Pricing and Cost Advice →

  • "Nexthink can pay for itself quickly if you identify and complete the most valuable use cases. The tool can do so much that to purely compare the price in a static way to other tools in your arsenal would be a mistake. If you do a more dynamic comparison that’s based on the overall functionality and use cases possible then it comes out cheaper. You need to consider it a relative measurement against potential use cases, size of the organization, maturity of organization, etc."
  • "With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations."
  • "I have seen it help improve the user experience scores. This helped clients to save costs on another tool that they were trying to deploy in order to improve the user experience by just deploying some scripts. We were able to identify the issues and help them remediate those using our help. The process does not take much time and it provided background on end user performance. Therefore, they were able to save a lot, e.g., for approximately 50,000 endpoints at two dollars per machine per year, that is about $100,000 in savings."
  • "There are certain layers when it comes to pricing. The product has three layers and these layers are associated with certain sources. For example, the top layer have the premium services and the bottom layer has the basic services."
  • "I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use."
  • More Nexthink Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are a lot of customization options, such as creating your own tables and more. You have the option to make whatever you like and see whatever you want.
    Top Answer:The solution is not too expensive compared to other alternatives.
    Top Answer:The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high.
    Top Answer:Nexthink saves a lot of time for the technicians who work on the troubleshooting side...Nexthink provides its users with a very good point of overview and presentation.
    Top Answer:I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use.
    Top Answer:Nexthink is just a monitoring tool. In our company, we can't deploy anything from Nexthink the way we can deploy from any other endpoint solutions. It is not possible to create any dashboard in… more »
    Ranking
    Views
    396
    Comparisons
    216
    Reviews
    3
    Average Words per Review
    586
    Rating
    7.7
    Views
    4,874
    Comparisons
    1,807
    Reviews
    13
    Average Words per Review
    458
    Rating
    8.3
    Comparisons
    Learn More
    Liquidware Labs
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    Overview

    Liquidware Stratusphere UX is a user experience monitoring and diagnostics solution that is designed to give users the tools they need to optimize and control the way they experience their digital workspaces. This solution is an industry leader because it contains many powerful tools that are designed to give administrators the maximum amount of insight into the inner workings of and control over the workspaces that they are charged with overseeing.

    Liquidware Stratusphere UX Benefits

    Some of the benefits that come from using Liquidware Stratusphere UX include:

    • Access to detailed data any time. Liquidware Stratusphere UX enables users to access critical metrics and data at all times. It is constantly scanning connected systems and culling data from them. This data is always available at the user’s fingertips.
    • Insight into trends and actual user experiences. Liquidware Stratusphere UX’s data collection capabilities focus on collecting data that helps administrators gain an understanding of trends that relate to user behavior. These insights make it possible for administrators to understand where some of the pain points in their digital workspaces may be. Once they have these insights, they can take the steps necessary to remediate without having to burn time and other resources by engaging in trial-and-error testing.
    • Digital workplace experience monitoring tools. Liquidware Stratusphere UX provides administrators with the ability to monitor their digital workspaces on all levels, keeping aware of everything all at once so that no issues catch them by surprise.
    • Maximum flexibility. Liquidware Stratusphere UX supports a number of platform options. Users can deploy physical devices, virtual machines, or a hybrid option.

    • Share data and collaborate on workspace optimization. Administrators and their teams can collaborate on maintaining peak performance in their networks even if they are not in the same place. Data from Liquidware Stratusphere UX can easily be exported and shared as reports with colleagues who may be working remotely.

    Liquidware Stratusphere UX Features

    When users choose to employ the Liquidware Stratusphere UX solution, they gain access to many different capabilities. These features include:

    • SpotCheck capability. Liquidware Stratusphere UX is designed with tools that enable users to drill down into the infrastructure employed. It gives administrators the ability to find issues they already know about as well as those that are only just beginning to develop. This feature analyzes the entirety of the digital architecture, providing administrators with a complete picture.
    • Machine Boot and Login Breakdown tools. Administrators can utilize these tools to keep track of these two critical functions. If there is any lag when users are attempting to start up their devices or log in, this tool will find it. Users can then diagnose the root cause of the problem and quickly take steps to remedy the issue.
    • Process optimization features. Liquidware Stratusphere UX employs a number of features that enable users to ensure that their digital workspaces run at peak efficiency. One such feature enables administrators to de-prioritize applications that users are not really using. This means that digital resources are being directed toward areas of true need instead of to applications that are not relevant to what the user is doing at the time.

    Nexthink is a software solution company that focuses on helping IT workplaces by providing revolutionary insights into employees’ daily technology experiences. Nexthink offers IT departments a unique combination of automation, real-time analytics, and employee feedback. In order for IT departments to tell how employees use their services and how those services influence their productivity, Nexthink delivers a Digital Employee Experience Management platform. IT teams can now proactively measure and manage the digital employee experience.

    Nexthink is closing the widening and costly visibility gap by freeing up IT teams to advance from reactive problem-solving to proactive optimization. By providing real-time visibility into the technology that employees use, the support process is streamlined through powerful automation capabilities, which will lead to improved employee engagement, no matter where they work.

    About the Nexthink Experience

    Nexthink aims to eliminate the barriers to a better digital experience by accelerating innovation across all endpoints. How does Nexthink work?\

    • Analyze: Nexthink captures and visualizes event-level data so the user can be on top of connection failures, application crashes, and software installs. Nexthink Analyze also gives the user the ability to correlate employee sentiment with technical metrics. Those metrics can be quantified, and the user can improve employee sentiment through the given score.
    • Act: Using an extensive catalog of one-click, automated actions, users can fix common IT issues and give their support desk the ability to resolve incidents remotely. In addition to automated fixes, users can install software and update critical services quickly through customized remediation scripts.
    • Engage: IT teams engage in a two-way communication tool to help with submitted tickets. With an attention-grabbing notification, employees will become aware of critical information and can then fix problems more quickly.
    • Integrate: Personalize and enhance your business and IT processes with a large range of integrations and connectors. Users can import and export data, optimize ITSM solutions, authorize employee chatbot self-healing, and enhance Service Desk efficiency.
    • Application Experience: Users can combine Real User Monitoring and Digital Employee Experience to gain the visibility and actionability needed to manage these applications properly.

    Reviews from Real Users

    Nexthink is a leading solution in digital employee experience management software because it gives valuable advice and actionable steps into employees’ daily experiences.

    A tech specialist at a tech services company writes, "The initial setup is very simple."

    A second-level support team leader at a consultancy agency notes, "The solution’s visualizations are very good. It's very easy to use them... We can give our senior managers, our directors, and our partners a dashboard at a very high level. They can very easily start to drill down by clicking through the dashboard and find stuff that doesn't look right. And our technical teams can use the same thing to identify problems in specific locations."

    Sample Customers
    U.S. Defense Agency, Phoenix Central School District, Homesteaders Life, United Arab Bank, Rolls-Royce
    https://www.nexthink.com/custo...
    Top Industries
    VISITORS READING REVIEWS
    Healthcare Company18%
    Financial Services Firm16%
    Computer Software Company12%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Manufacturing Company11%
    Computer Software Company10%
    Healthcare Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise10%
    Large Enterprise73%
    REVIEWERS
    Small Business20%
    Midsize Enterprise15%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Liquidware Stratusphere UX vs. Nexthink
    March 2024
    Find out what your peers are saying about Liquidware Stratusphere UX vs. Nexthink and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Liquidware Stratusphere UX is ranked 7th in Digital Experience Monitoring (DEM) with 3 reviews while Nexthink is ranked 1st in Digital Experience Monitoring (DEM) with 20 reviews. Liquidware Stratusphere UX is rated 7.6, while Nexthink is rated 8.6. The top reviewer of Liquidware Stratusphere UX writes "Good performance monitoring, stable, and scalable". On the other hand, the top reviewer of Nexthink writes " A monitoring tool that helps save the time of its users with its features while offering a reasonable amount of stability and scalability". Liquidware Stratusphere UX is most compared with ControlUp and SysTrack, whereas Nexthink is most compared with SysTrack, ControlUp, Alluvio Aternity , ConnectWise Automate and Netskope Digital Experience Management. See our Liquidware Stratusphere UX vs. Nexthink report.

    See our list of best Digital Experience Monitoring (DEM) vendors.

    We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.