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Lithium vs Salesforce Community Cloud comparison

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Lithium Logo

Lithium

66 views|48 comparisons
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Salesforce Community Cloud

Read 2 Salesforce Community Cloud reviews
827 views|96 comparisons
100% willing to recommend
Featured Review
Use Lithium?
Julio Divietro
Helps us with sales management of customer life cycles with good business intelligence
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Pricing for Salesforce CRM is extremely expensive."

    • More Salesforce Community Cloud Pricing and Cost Advice →

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    767,667 professionals have used our research since 2012.
    Questions from the Community
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    What do you like most about Salesforce Community Cloud?
    Top Answer:All the business intelligence included in the tool gives more information about the cycle of the sales stage.
    Read all 2 answers   →
    What is your experience regarding pricing and costs for Salesforce Commun...
    Top Answer:We pay the license annually for Salesforce CRM. Pricing is extremely expensive. I'm not aware of any hidden costs besides the cost of the license.
    What needs improvement with Salesforce Community Cloud?
    Top Answer:The user interface of the screenshots feature is a little bit old and hasn't been updated for a long time.
    Read all 2 answers   →
    Ranking
    3rd
    out of 9 in Community Platforms
    Views
    66
    Comparisons
    48
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    1st
    out of 9 in Community Platforms
    Views
    827
    Comparisons
    96
    Reviews
    1
    Average Words per Review
    306
    Rating
    9.0
    Comparisons
    Learn More
    Lithium
    Salesforce
    Overview
    Lithium is an integrated platform for social media management, sets for marketing and customer service, that combines Social Publishing that manages entire social strategy with a single tool and boost engagement by publishing the right content at the right time, driven by Klout data and Social Response feature that responds to inquiries on social networks in seconds and provide private and trusted customer care in real-time, regardless of channel.
    Salesforce Community Cloud, a social platform, that connects and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce.
    Sample Customers
    American Diabetes Association, Best Buy, British Gas, Cvous.com, Centrify, Thermos Brand, Giffgaff, Joe Mobile, Microsoft
    Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company15%
    University12%
    Financial Services Firm8%
    Government7%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    Buyer's Guide
    Salesforce Community Cloud vs. Zendesk
    March 2024
    Free Report: Salesforce Community Cloud vs. Zendesk
    Find out what your peers are saying about Salesforce Community Cloud vs. Zendesk and other solutions. Updated: March 2024.
    DOWNLOAD NOW
    767,667 professionals have used our research since 2012.

    Lithium is ranked 3rd in Community Platforms while Salesforce Community Cloud is ranked 1st in Community Platforms with 2 reviews. Lithium is rated 0.0, while Salesforce Community Cloud is rated 9.0. On the other hand, the top reviewer of Salesforce Community Cloud writes "Helps us with sales management of customer life cycles with good business intelligence". Lithium is most compared with , whereas Salesforce Community Cloud is most compared with Magnolia CMS and Adobe Experience Cloud.

    See our list of best Community Platforms vendors.

    We monitor all Community Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.