We performed a comparison between Lithium and UserVoice based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, Sprinklr, HootSuite and others in Social CRM.Lithium is ranked 12th in Social CRM while UserVoice is ranked 18th in Customer Feedback Management. Lithium is rated 0.0, while UserVoice is rated 8.6. On the other hand, the top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". Lithium is most compared with Salesforce Community Cloud, whereas UserVoice is most compared with .
We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.