Lithium is an integrated platform for social media management, sets for marketing and customer service, that combines Social Publishing that manages entire social strategy with a single tool and boost engagement by publishing the right content at the right time, driven by Klout data and Social Response feature that responds to inquiries on social networks in seconds and provide private and trusted customer care in real-time, regardless of channel.
From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.
Lithium is ranked 8th in Social CRM while UserVoice is ranked 9th in Social CRM. Lithium is rated 0.0, while UserVoice is rated 0.0. On the other hand, Lithium is most compared with Salesforce Community Cloud, whereas UserVoice is most compared with BMC Helix ITSM.
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