LiveAction LiveNX vs Moogsoft comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between LiveAction LiveNX and Moogsoft based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed LiveAction LiveNX vs. Moogsoft Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services.""Its analytical capability is really good.""The intention and the idea of the filter is great.""The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points.""The product has a very good graphical interface.""One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN.""We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

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"The product currently seems to be a few steps ahead of the competition.""There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident.""Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences.""The AI component allows you to check previous cases and diagnose problems easily.""Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing.""Moogsoft is easily deployable and ready to use.""I like the prediction features.""Moogsoft's most valuable features are event management, correlation, and observability."

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Cons
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive.""The only downside to this software is the price.""The tool crashes sometimes when we try to pull reports simultaneously.""Improved documentation and more responsive customer support can help in addressing issues faster.""Sometimes the solution does not register devices properly and that is a bug.""This is a horrible solution and I think everything needs to be improved.""They need to create a more simplified UI."

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"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory.""Some additional API interfacing would be great to enable getting the data out of AIOps programmatically.""It is taking a long time to set it up and could do more to roll out quickly.""They should consider including Chatbot.""They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves.""Moogsoft is dependent on external products to do orchestration and SOP-based functionality.""I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen.""I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."

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Pricing and Cost Advice
  • "It's very expensive."
  • "The solution is fairly expensive compared to other products."
  • "We use the free version."
  • More LiveAction LiveNX Pricing and Cost Advice →

  • "It's a very cost-effective and competitive product."
  • "When compared to other solutions, it is quite good."
  • "Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
  • More Moogsoft Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product has a very good graphical interface.
    Top Answer:The product must add proactive alert features.
    Top Answer:Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on a… more »
    Top Answer:Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically… more »
    Top Answer:Compared to other similar products in the market, Moogsoft remains at a relatively competitive level. However, when assessing its position among comparable AI ops solutions, it tends to be more… more »
    Top Answer:The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers… more »
    Ranking
    Views
    728
    Comparisons
    555
    Reviews
    4
    Average Words per Review
    631
    Rating
    6.8
    Views
    2,361
    Comparisons
    1,633
    Reviews
    3
    Average Words per Review
    503
    Rating
    7.7
    Comparisons
    Also Known As
    LiveNX
    Learn More
    LiveAction
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    Overview

    LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

    Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.

    Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.

    With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.

    Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.

    Some of Moogsoft’s top features and benefits include:

    • Alert noise reduction: By automatically applying statistical calculations and noise-reduction technologies to its alert data, Moogsoft eliminates unnecessary noise. This makes it easier to spot anomalies and alert only for important warnings.

    • Correlation: The Moogsoft correlation methods analyze alerts to identify common ground across incidents and events. With Moogsoft’s sophisticated visualization tools, users can view patterns by location, source, or service.

    • Anomaly detection: Moogsoft is designed to automatically reduce data, helping make anomalies more visible to security teams. Together with Moogsoft’s correlation abilities, it is simple to detect the probable root cause of issues that arise.

    • Custom integrations: Integrating with Moogsoft is seamless. Moogsoft’s REST API and webhooks allow developers to easily retrieve and update data and launch events. Integrations enable full visibility to ensure that apps and services are continuously running.

    • Collaboration: Moogsoft provides easy integration options with existing collaboration tools such as Microsoft Teams, PagerDuty, or Slack, allowing team members to gain visibility into the big picture of any incident that arises. No matter what their defined role in the organization is, everyone on the DevOps team can immediately step in when needed.

    • Data enrichment: Multidomain enrichment data added as context with ingested alerts provide teams with important information on incidents, such as location, department, business relationships, and escalation processes. All data is imported from configuration database management systems, asset management databases, and discovery systems.

    • User-friendly interface: Moogsoft’s intuitive interface provides users with full step-by-step support. This includes videos and tutorials for all user levels.

    Reviews from Real Users

    Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.

    Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.

    This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.

    The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”

    Sample Customers
    Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
    RetailNext
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company9%
    Financial Services Firm9%
    Government9%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company12%
    Manufacturing Company10%
    Energy/Utilities Company7%
    Company Size
    REVIEWERS
    Large Enterprise100%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    REVIEWERS
    Small Business20%
    Midsize Enterprise27%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise8%
    Large Enterprise76%
    Buyer's Guide
    LiveAction LiveNX vs. Moogsoft
    March 2024
    Find out what your peers are saying about LiveAction LiveNX vs. Moogsoft and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    LiveAction LiveNX is ranked 53rd in IT Infrastructure Monitoring with 7 reviews while Moogsoft is ranked 37th in IT Infrastructure Monitoring with 11 reviews. LiveAction LiveNX is rated 6.8, while Moogsoft is rated 7.6. The top reviewer of LiveAction LiveNX writes "Greta visual analytics and real-time monitoring but requires better documentation". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". LiveAction LiveNX is most compared with ThousandEyes, SolarWinds NPM, Cisco Secure Network Analytics, OmniPeek and NETSCOUT nGeniusONE, whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, Dell CloudIQ and OpsRamp. See our LiveAction LiveNX vs. Moogsoft report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.