We performed a comparison between LiveAction LiveNX and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Its analytical capability is really good."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The product has a very good graphical interface."
"The intention and the idea of the filter is great."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"Stability-wise, I rate the solution a ten out of ten."
"It is a scalable solution."
"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."
"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."
"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"The Wi-Fi side needs improvement."
"Sometimes the solution does not register devices properly and that is a bug."
"The tool crashes sometimes when we try to pull reports simultaneously."
"This is a horrible solution and I think everything needs to be improved."
"They need to create a more simplified UI."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"The only downside to this software is the price."
"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."
"The scalability needs some work. From a probe perspective, we are limited to a certain amount of throughput on the devices themselves. Without having actual hooks into the bare metal hardware for the solutions, it's a bit of a "thumb in the air" as to when we hit our capacity or when our high watermark is."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."
LiveAction LiveNX is ranked 55th in Network Monitoring Software with 7 reviews while NETSCOUT nGeniusONE is ranked 27th in Network Monitoring Software with 47 reviews. LiveAction LiveNX is rated 6.8, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of LiveAction LiveNX writes "Greta visual analytics and real-time monitoring but requires better documentation". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". LiveAction LiveNX is most compared with ThousandEyes, SolarWinds NPM, Cisco Secure Network Analytics, OmniPeek and LiveSP, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and Ixia Network Packet Brokers. See our LiveAction LiveNX vs. NETSCOUT nGeniusONE report.
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