LiveAgent vs Mobile Reach comparison

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QualityUnit Logo
312 views|127 comparisons
100% willing to recommend
Mobile Reach Logo
27 views|23 comparisons
Executive Summary

We performed a comparison between LiveAgent and Mobile Reach based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
768,415 professionals have used our research since 2012.
Featured Review
Ranking
33rd
out of 59 in Help Desk Software
Views
312
Comparisons
127
Reviews
0
Average Words per Review
0
Rating
N/A
28th
Views
27
Comparisons
23
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
768,415 professionals have used our research since 2012.
Comparisons
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Overview

Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2020. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 179+ helpful features such as advanced automation features, rules, tags, and 40+ integrations.

Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 14-day trial today, no credit card required.

The Mobile Reach platform is a best-in-class mobile enterprise application platform that allows organizations to easily extend enterprise applications to mobile users across a variety of mobile devices and form factors. Powering highly complex mobile workflows across the globe, Mobile Reach is a proven enterprise mobility solution that enables cross-platform mobile app development and deployment.
 
With industry leading levels of security, scalability, and end user adoption, IT departments in large corporations, federal agencies, and branches of the U.S. Military use Mobile Reach for device native mobile apps that connect to mission-critical backend systems. Standardize and scale mobility initiatives with low costs of ownership and administration. Mobile Reach supports a wide variety of mobile operating systems and technologies, including iOS, Android, BlackBerry, Windows and Windows Mobile, as well as laser scanning, RFID and NFC-enabled mobile devices.

Sample Customers
Orange, Huawei, T Mobile, eOn, Solid Trust Pay, G4S, Oxford University
Gogo, AstarZeneca, NYSE Euronext, Sony Pictures, Catholic Health Initiatives, CompuCom, CWS, Dataport, EatonVance, Emory Healthcare, PayPal, US Army
Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
768,415 professionals have used our research since 2012.

LiveAgent is ranked 33rd in Help Desk Software while Mobile Reach is ranked 28th in Field Service Management. LiveAgent is rated 8.0, while Mobile Reach is rated 0.0. The top reviewer of LiveAgent writes "Service level optimization is key as is the integrated email and chat functions". On the other hand, LiveAgent is most compared with , whereas Mobile Reach is most compared with .

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.