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Compare LiveAgent vs. Vtiger Help Desk

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LiveAgent Logo
330 views|94 comparisons
Vtiger Help Desk Logo
22 views|18 comparisons
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs.
543,089 professionals have used our research since 2012.
Ranking
22nd
out of 55 in Help Desk Software
Views
330
Comparisons
94
Reviews
1
Average Words per Review
565
Rating
8.0
50th
out of 55 in Help Desk Software
Views
22
Comparisons
18
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Vtiger
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Overview

Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2020. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 179+ helpful features such as advanced automation features, rules, tags, and 40+ integrations.

Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 14-day trial today, no credit card required.

Vtiger's Help Desk Edition helps small and medium-sized business support organizations provide better customer support.

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Learn more about Vtiger Help Desk
Sample Customers
Orange, Huawei, T Mobile, eOn, Solid Trust Pay, G4S, Oxford University
MowGreen, eLobe, PROPEL, InterviewBit, breezway
Top Industries
VISITORS READING REVIEWS
Computer Software Company67%
Comms Service Provider9%
Financial Services Firm6%
Educational Organization5%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: October 2021.
543,089 professionals have used our research since 2012.

LiveAgent is ranked 22nd in Help Desk Software with 1 review while Vtiger Help Desk is ranked 50th in Help Desk Software. LiveAgent is rated 8.0, while Vtiger Help Desk is rated 0.0. The top reviewer of LiveAgent writes "Service level optimization is key as is the integrated email and chat functions". On the other hand, LiveAgent is most compared with , whereas Vtiger Help Desk is most compared with .

See our list of best Help Desk Software vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.