Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2020. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 179+ helpful features such as advanced automation features, rules, tags, and 40+ integrations.
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Vtiger's Help Desk Edition helps small and medium-sized business support organizations provide better customer support.
LiveAgent is ranked 22nd in Help Desk Software with 1 review while Vtiger Help Desk is ranked 50th in Help Desk Software. LiveAgent is rated 8.0, while Vtiger Help Desk is rated 0.0. The top reviewer of LiveAgent writes "Service level optimization is key as is the integrated email and chat functions". On the other hand, LiveAgent is most compared with , whereas Vtiger Help Desk is most compared with .
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