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LiveAgent vs Vtiger Help Desk comparison

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LiveAgent

Read 2 LiveAgent reviews
312 views|127 comparisons
100% willing to recommend
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Vtiger Help Desk

31 views|21 comparisons
Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between LiveAgent and Vtiger Help Desk based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
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767,995 professionals have used our research since 2012.
Featured Review
Ogechi O.
Prioritizes tasks and easily organizes messages and responses
Working with LiveAgent helped us with our support contracts. We are a call center company; we were contracted by First Bank of Nigeria. When we... Read more →
Use Vtiger Help Desk?
Ranking
33rd
out of 59 in Help Desk Software
Views
312
Comparisons
127
Reviews
0
Average Words per Review
0
Rating
N/A
52nd
out of 59 in Help Desk Software
Views
31
Comparisons
21
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Help Desk Software
April 2024
Download Free Report
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
DOWNLOAD NOW
767,995 professionals have used our research since 2012.
Comparisons
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Vtiger
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Overview

Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2020. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 179+ helpful features such as advanced automation features, rules, tags, and 40+ integrations.

Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 14-day trial today, no credit card required.

Vtiger's Help Desk Edition helps small and medium-sized business support organizations provide better customer support.

Sample Customers
Orange, Huawei, T Mobile, eOn, Solid Trust Pay, G4S, Oxford University
MowGreen, eLobe, PROPEL, InterviewBit, breezway
Buyer's Guide
Help Desk Software
April 2024
Download Free Report
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
DOWNLOAD NOW
767,995 professionals have used our research since 2012.

LiveAgent is ranked 33rd in Help Desk Software while Vtiger Help Desk is ranked 52nd in Help Desk Software. LiveAgent is rated 8.0, while Vtiger Help Desk is rated 0.0. The top reviewer of LiveAgent writes "Service level optimization is key as is the integrated email and chat functions". On the other hand, LiveAgent is most compared with , whereas Vtiger Help Desk is most compared with .

See our list of best Help Desk Software vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.