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LiveChat vs ProProfs Live Chat comparison

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LiveChat Logo

LiveChat

Read 6 LiveChat reviews
164 views|135 comparisons
100% willing to recommend
ProProfs Logo

ProProfs Live Chat

26 views|9 comparisons
Buyer's Guide
Live Chat
March 2024
Executive Summary

We performed a comparison between LiveChat and ProProfs Live Chat based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat.
To learn more, read our detailed Live Chat Report (Updated: March 2024).
Download the complete report
768,246 professionals have used our research since 2012.
Featured Review
Anonymous User
We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions.
Every company searches for ways to have authentic conversations with there clients, especially those prompted by the client. Also, people don’t... Read more →
Use ProProfs Live Chat?
Ranking
3rd
out of 23 in Live Chat
Views
164
Comparisons
135
Reviews
0
Average Words per Review
0
Rating
N/A
16th
out of 23 in Live Chat
Views
26
Comparisons
9
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Live Chat
March 2024
Download Free Report
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
DOWNLOAD NOW
768,246 professionals have used our research since 2012.
Comparisons
Also Known As
chat.io
Learn More
LiveChat
ProProfs
Overview

Premium live chat software with help desk features.

Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

Give it a try at https://www.livechatinc.com

ProProfs Live Chat engage and convert website visitors to customers. It resolves customer issues by seeing what customers type (even before they send it) or what they are viewing on your website. Live chat on your website helps you monitor and initiate conversations with site visitors, generate new leads with a pre-chat form and improve conversions, using ready-made templates & greetings. Your support operators can send proactive chat invitations to site visitors when they land on key pages of your site and gently guide them through the sales funnel which will improve the customer engagement considerably. Live chat software is securely hosted on IBM servers and integrates seamlessly with popular CRM, CMS, e-commerce, email marketing and many other tools.
Sample Customers
Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Lazy Cloud, MilitaryCruiseDeals, HorseSaddleShop
Top Industries
VISITORS READING REVIEWS
Manufacturing Company13%
Computer Software Company13%
Outsourcing Company9%
Financial Services Firm9%
No Data Available
Company Size
REVIEWERS
Small Business88%
Midsize Enterprise13%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise12%
Large Enterprise63%
No Data Available
Buyer's Guide
Live Chat
March 2024
Download Free Report
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
DOWNLOAD NOW
768,246 professionals have used our research since 2012.

LiveChat is ranked 3rd in Live Chat while ProProfs Live Chat is ranked 16th in Live Chat. LiveChat is rated 9.8, while ProProfs Live Chat is rated 0.0. The top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". On the other hand, LiveChat is most compared with , whereas ProProfs Live Chat is most compared with .

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.