We performed a comparison between LiveChat and UserVoice based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.LiveChat is ranked 34th in Help Desk Software while UserVoice is ranked 18th in Customer Feedback Management. LiveChat is rated 9.8, while UserVoice is rated 8.6. The top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". On the other hand, the top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". LiveChat is most compared with , whereas UserVoice is most compared with .
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