LiveChat vs. UserVoice

As of June 2019, LiveChat is ranked 9th in Help Desk Software with 1 review vs UserVoice which is ranked 10th in Social CRM. The top reviewer of LiveChat writes "Allows us to save automated answers to the most popular customer queries". LiveChat is most compared with chat.io, LivePerson LiveEngage and Bold360. UserVoice is most compared with .
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LiveChat Logo
3,262 views|587 comparisons
UserVoice Logo
902 views|105 comparisons
Most Helpful Review
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Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: May 2019.
346,972 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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346,972 professionals have used our research since 2012.
Ranking
9th
out of 44 in Help Desk Software
Views
3,262
Comparisons
587
Reviews
2
Average Words per Review
463
Avg. Rating
10.0
10th
out of 27 in Social CRM
Views
902
Comparisons
105
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 32% of the time.
Compared 28% of the time.
Compared 14% of the time.
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LiveChat
UserVoice
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Overview
Premium live chat software with help desk features. Used by businesses to provide amazing customer service, increase online conversion and improve sales results. LiveChat is a quality customer service software for companies striving to constantly improve their customer experience. Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website. Give it a try at https://www.livechatinc.comFrom scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.
Offer
Learn more about LiveChat
Learn more about UserVoice
Sample Customers
Our product is used by over 14,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.PicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: May 2019.
346,972 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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