LiveChat vs Vision Helpdesk comparison

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LiveChat Logo
184 views|151 comparisons
100% willing to recommend
Vision Helpdesk Logo
165 views|94 comparisons
100% willing to recommend
Executive Summary

We performed a comparison between LiveChat and Vision Helpdesk based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
768,246 professionals have used our research since 2012.
Featured Review
Ranking
34th
out of 59 in Help Desk Software
Views
184
Comparisons
151
Reviews
0
Average Words per Review
0
Rating
N/A
38th
out of 59 in Help Desk Software
Views
165
Comparisons
94
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
768,246 professionals have used our research since 2012.
Comparisons
Also Known As
chat.io
Learn More
Overview

Premium live chat software with help desk features.

Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

Give it a try at https://www.livechatinc.com

Vision Helpdesk offers top-rated Customer Service Software tools: Help Desk Software, Multi-Company Help Desk, ITSM Service Desk Software & Live Chat Software. 

Vision Helpdesk is ITIL/ ITSM Complaint PINKVerify Certified - Highly Secure, Reliable, and Scalable. 

All products are available in SaaS and On-Premises versions. Trusted by 20000+ Companies since 2005 and Ranked as Top Customer Service Software's on various review websites.

Sample Customers
Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Riva Tech, StratospherIQ Data Systems, Suprag AG, Thomas Cook, TNM Software, Transition Systems Asia, Uptime Solutions, Volodi, Zakupka, Zen3, Zygote Complete Property Management, Rovia, NAS Insurance Services, FederalBank, InvestIndia, StartupIndia,BankofKigali
Top Industries
VISITORS READING REVIEWS
Manufacturing Company13%
Computer Software Company13%
Outsourcing Company9%
Financial Services Firm9%
No Data Available
Company Size
REVIEWERS
Small Business88%
Midsize Enterprise13%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise12%
Large Enterprise63%
No Data Available
Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
768,246 professionals have used our research since 2012.

LiveChat is ranked 34th in Help Desk Software while Vision Helpdesk is ranked 38th in Help Desk Software. LiveChat is rated 9.8, while Vision Helpdesk is rated 10.0. The top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". On the other hand, the top reviewer of Vision Helpdesk writes "The ​multi-company satellite help desk feature to manage our ticketing system for multiple domains is valuable for us". LiveChat is most compared with , whereas Vision Helpdesk is most compared with BeyondTrust Remote Support and ServiceNow.

See our list of best Help Desk Software vendors and best IT Service Management (ITSM) vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.