Compare Lockpath Keylight vs. ServiceNow

Lockpath Keylight is ranked 10th in GRC while ServiceNow is ranked 1st in IT Service Management (ITSM) with 22 reviews. Lockpath Keylight is rated 0, while ServiceNow is rated 8.2. On the other hand, the top reviewer of ServiceNow writes "Discovery has reduced the time to build/deploy devices within our environment". Lockpath Keylight is most compared with RSA Archer, ServiceNow and NAVEX Global, whereas ServiceNow is most compared with BMC Helix Remedy, Zendesk and JIRA Service Desk.
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Lockpath Keylight Logo
1,352 views|964 comparisons
ServiceNow Logo
46,537 views|27,822 comparisons
Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
Information Not Available
Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers.Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive.ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably.ServiceNow pricing is an art, not a science. The deal depends on how commercially savvy you are, which does make it something that is quite difficult to get right. It is most definitely an opportunity area for ServiceNow to improve and have more visibility around pricing of the different products within the platform.It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.We know that ServiceNow is not cheap, it's more expensive than other solutions. But we are trying to increase our ability to handle tickets so that the cost per ticket is less.It has a higher cost compared to local/regional solutions.

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Ranking
10th
out of 51 in GRC
Views
1,352
Comparisons
964
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
46,537
Comparisons
27,822
Reviews
23
Average Words per Review
599
Avg. Rating
8.3
Top Comparisons
Compared 35% of the time.
Compared 18% of the time.
Compared 11% of the time.
Compared 21% of the time.
Compared 5% of the time.
Compared 5% of the time.
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Lockpath
ServiceNow
Overview

Keylight brings visibility to risks frequently managed in disparate sources. It aggregates internal data points from all corners of the organization, as well as from assessments, audits, authoritative sources and external systems. By having everything centralized, correlated and connected, the platform enables organizations to see dependencies and to make smarter business decisions. 

Keylight is the product created, updated and managed by Lockpath.

Lockpath is an enterprise software company that helps organizations understand and manage their risk. The company’s line of integrated risk management solutions provides companies with the means to efficiently and effectively identify, manage, and monitor risks, for a more agile and resilient business. Lockpath serves a client base of global organizations ranging from small and midsize companies to Fortune 10 enterprises in more than 15 industries. For more information on Lockpath and the Keylight and Blacklight Platforms, visit lockpath.com.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

Offer
Learn more about Lockpath Keylight
Learn more about ServiceNow
Sample Customers
Information Not Available
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
Top Industries
No Data Available
REVIEWERS
Healthcare Company15%
Financial Services Firm14%
Insurance Company11%
University9%
VISITORS READING REVIEWS
Software R&D Company21%
Financial Services Firm11%
Manufacturing Company7%
Comms Service Provider7%
Company Size
No Data Available
REVIEWERS
Small Business13%
Midsize Enterprise13%
Large Enterprise74%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise17%
Large Enterprise66%
We monitor all GRC reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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