Compare LogMeIn Central vs. LogMeIn Pro

LogMeIn Central is ranked 1st in Remote Monitoring and Management Software with 7 reviews while LogMeIn Pro is ranked 5th in Remote Access with 2 reviews. LogMeIn Central is rated 8.2, while LogMeIn Pro is rated 9.6. The top reviewer of LogMeIn Central writes "Provides end-to-end security; the two-step login system is great". On the other hand, the top reviewer of LogMeIn Pro writes "Gives me all my different groups and logins in a central location". LogMeIn Central is most compared with LogMeIn Pro, LogMeIn Rescue and TeamViewer, whereas LogMeIn Pro is most compared with TeamViewer, LogMeIn Central and LogMeIn Rescue.
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LogMeIn Central Logo
5,207 views|4,033 comparisons
LogMeIn Pro Logo
9,263 views|6,802 comparisons
Most Helpful Review
Find out what your peers are saying about ConnectWise Automate vs. LogMeIn Central and other solutions. Updated: January 2020.
398,050 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
This solution has allowed granular permission access to machines, very consistent and solid most of the time.Unattended remote assistance.I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great.Using the product, we provide a quicker response when supporting customers.​​The initial setup was simple.I have called for help to their technical support, and they have been extremely helpful.​The initial setup was pretty straightforward.It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity.

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The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot.The ability to easily connect back and retrieve data from the computer systems that I have.I can copy information and put it into a presentation that I may be putting together at another location.Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner.

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Cons
It is easy to get locked out, which is something that needs to be improved.The initial load is terribly slow and often has delays with the login page loading.The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out.LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy.​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​Do not use the technical support.I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year.

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As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing.With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you.I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. ​

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Pricing and Cost Advice
The price needs improvement. It is ridiculously expensive now, and no features have really changed.The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users.It is a little pricey. I have more than five seats, so I pay a $1000/year.We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees.

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The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing.Lower the price for an individual user. ​I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​The company does not scale the price based upon use.

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Ranking
Views
5,207
Comparisons
4,033
Reviews
9
Average Words per Review
366
Avg. Rating
8.2
5th
out of 23 in Remote Access
Views
9,263
Comparisons
6,802
Reviews
4
Average Words per Review
772
Avg. Rating
9.8
Top Comparisons
Compared 53% of the time.
Compared 25% of the time.
Compared 9% of the time.
Compared 35% of the time.
Compared 35% of the time.
Compared 10% of the time.
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Overview
LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.Helping people and businesses access their digital lives from virtually anywhere, on any device.
Offer
Learn more about LogMeIn Central
Learn more about LogMeIn Pro
Sample Customers
Au Bon Pain, BELL (Building Educated Leaders for Life)The North Face, Slingbox, Lutron, The Weather Company
Top Industries
VISITORS READING REVIEWS
Software R&D Company14%
Media Company11%
Construction Company11%
Comms Service Provider8%
REVIEWERS
Financial Services Firm29%
Manufacturing Company29%
Pharma/Biotech Company14%
Non Tech Company14%
VISITORS READING REVIEWS
Software R&D Company17%
Comms Service Provider11%
Media Company10%
Financial Services Firm8%
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