We performed a comparison between LogMeIn Central and NinjaOne based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."Provides remote access, allows me to get inside our network to be able to fix problems."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"Using the product, we provide a quicker response when supporting customers."
"It allows you to transfer along with many other functions."
"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."
"I like being able to dial in and transfer files for updates."
"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"The most important aspect of this tool is the security it provides our company."
"Good at managing updates and for remote support."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The most valuable feature we have found currently is probably patch management."
"The installation is easy, it only took two minutes."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"Sometimes it just fails to load."
"It's not really a true RMM product but more of just a remote access."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"Our clients are having issues with printing."
"There are some screens that are just ugly and difficult to manipulate."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"The initial load is terribly slow and often has delays with the login page loading."
"I would like to see more scripts for PowerShell commands."
"I want NinjaOne to improve the reports."
"NinjaOne's pricing and user interface needs improvement."
"The ticketing system in NinjaOne is not the best."
"The NinjaOne distribution server is highly dependent on an active directory."
"The solution could improve by optimizing the internet connection being used."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"NinjaOne's reporting module is cumbersome."
LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 14 reviews. LogMeIn Central is rated 8.6, while NinjaOne is rated 8.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". LogMeIn Central is most compared with TeamViewer, LogMeIn Rescue, Microsoft Configuration Manager, Kaseya VSA and Atera, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, Kaseya VSA and ConnectWise Automate.
See our list of best Remote Monitoring and Management (RMM) vendors.
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