We performed a comparison between LogMeIn Central and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"The alerts are helpful."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"The initial setup was very easy."
"The initial setup was pretty straightforward."
"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."
"I like a lot of the reporting capabilities and baseline configurations."
"This solution helps us by automating the patching of our system."
"It is easy to install, and quick to deploy."
"I have found the solution to be scalable. We have around 50,000 users using the solution."
"What's valuable is the basic management of the systems, being able to control who can access the systems."
"It does the job and meets our needs. With everybody working remotely these days, we are using this solution to deploy everything. The deployment of PCs is easy."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"Our clients are having issues with printing."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"It's not really a true RMM product but more of just a remote access."
"Do not use the technical support."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now."
"Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult."
"Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers."
"The solution could improve the functionality for automating, license management. Additionally, more and better-looking reports are needed."
"They need to improve the support for the Mac operating system."
"The deployment process is lengthy and should be quicker to complete."
"The setup was complex and I faced a lot of problems initially because I was new to the solution."
"The App to upgrades to the server needs to be improved."
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LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 77 reviews. LogMeIn Central is rated 8.6, while Microsoft Configuration Manager is rated 8.2. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". LogMeIn Central is most compared with TeamViewer, NinjaOne, LogMeIn Rescue, Kaseya VSA and Atera, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and Tanium.
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