We performed a comparison between LogMeIn Central and N-able Take Control based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The alerts are helpful."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"Unattended remote assistance."
"I have called for help to their technical support, and they have been extremely helpful."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"The initial load is terribly slow and often has delays with the login page loading."
"Do not use the technical support."
"Sometimes it just fails to load."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"They should provide intermediate device limit options for the users."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"There are some screens that are just ugly and difficult to manipulate."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while N-able Take Control is ranked 19th in Remote Access with 2 reviews. LogMeIn Central is rated 8.6, while N-able Take Control is rated 9.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, LogMeIn Rescue and Kaseya VSA, whereas N-able Take Control is most compared with TeamViewer, Dameware Remote Support and Microsoft Remote Desktop Services.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
