Peter SiegelAssociate Director of Information Technology at DVSport, Inc
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"We like that this solution is in real-time, it gives us real-time monitoring."
"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."
"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."
"It is easy to get locked out, which is something that needs to be improved."
"I would like to see notifications sent with SMS."
"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."
"There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information."
"It's expensive and out of our budget."
"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."
SolarWinds RMM gives a comprehensive set of tools to secure, maintain, and improve IT in a single dashboard, including:
LogMeIn Central is ranked 3rd in Remote Monitoring and Management Software with 2 reviews while SolarWinds MSP Remote Monitoring & Management is ranked 4th in Remote Monitoring and Management Software with 3 reviews. LogMeIn Central is rated 9.0, while SolarWinds MSP Remote Monitoring & Management is rated 8.6. The top reviewer of LogMeIn Central writes "Secure and reliable access to machines all over the globe". On the other hand, the top reviewer of SolarWinds MSP Remote Monitoring & Management writes "Has been helpful during the pandemic because you can dial in from any location". LogMeIn Central is most compared with LogMeIn Rescue, LogMeIn Pro, TeamViewer, SCCM and Kaseya VSA, whereas SolarWinds MSP Remote Monitoring & Management is most compared with SolarWinds MSP N-central, SolarWinds NPM, ConnectWise Automate, Zabbix and Kaseya VSA. See our LogMeIn Central vs. SolarWinds MSP Remote Monitoring & Management report.
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