We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This is a very reliable product and I've never had it crash."
"This product is very simple to use and you can connect whether you are behind a firewall or not."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."
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TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.
LogMeIn Pro is ranked 7th in Remote Access with 1 review while TeamViewer Tensor is ranked 10th in Remote Access with 1 review. LogMeIn Pro is rated 10.0, while TeamViewer Tensor is rated 9.0. The top reviewer of LogMeIn Pro writes "Straightforward to set up, reliable, and easily scales up to any size of company". On the other hand, the top reviewer of TeamViewer Tensor writes "Easy to configure, connects reliably, and allows us to perform administrative support tasks". LogMeIn Pro is most compared with LogMeIn Central, Microsoft Remote Desktop Services, ConnectWise Control, LogMeIn Rescue and TeamViewer, whereas TeamViewer Tensor is most compared with TeamViewer, TeamViewer Pilot, Splashtop Remote Support, BeyondTrust Remote Support and Microsoft Remote Desktop Services.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.