ArcSight Enterprise Security Manager (ESM) vs Logpoint comparison

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32,763 views|18,195 comparisons
92% willing to recommend
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2,829 views|1,224 comparisons
88% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jul 20, 2023

We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Logpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Features: ArcSight Enterprise Security Manager is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management. Logpoint is noted for its advanced technology and extensive log-collection, parsing, and analysis mechanisms. ArcSight ESM users have recommended improvements in training, speed, and data administration. Logpoint can improve its dashboard customization, resource efficiency, network hierarchy diagrams, and agent deployment.

  • Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Logpoint's customer service receives high marks for its exceptional technical support and responsive engineers, but some users reported delays in receiving help from higher-level support.

  • Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. Logpoint's initial setup can be complex and time-consuming or fast and easy, depending on the user's experience and the organization’s size.

  • Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. Logpoint's fixed pricing model is seen as cost-effective and competitive.

  • ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. Logpoint makes costs more predictable and enables companies to generate revenue through security operation services.

Conclusion: Based on user feedback, LogPoint is the preferred choice when comparing it to ArcSight Enterprise Security Manager (ESM). Users have mentioned that LogPoint has a simpler and more straightforward initial setup process compared to ArcSight ESM. LogPoint offers a range of experiences in deployment, from easy and quick to more complex setups. Additionally, LogPoint's fixed pricing model is considered cost-effective and transparent, providing certainty in annual expenses. Users also appreciate LogPoint's advanced technology, machine learning capabilities, and excellent customer service and support.
To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. Logpoint Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We have no complaints about the features or functionality.""Sentinel also enables you to ingest data from your entire ecosystem and not just from the Microsoft ecosystem. It can receive data from third-party vendors' products such firewalls, network devices, and antivirus solutions. It's not only a Microsoft solution, it's for everything.""The UI-based analytics are excellent.""The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us.""We are able to deploy within half an hour and we only require one person to complete the implementation.""The data connectors that Microsoft Sentinel provides are easy to integrate when we work with a Microsoft agent.""The SOAR playbooks are Sentinel's most valuable feature. It gives you a unified toolset for detecting, investigating, and responding to incidents. That's what clearly differentiates Sentinels from its competitors. It's cloud-native, offering end-to-end coverage with more than 120 connectors. All types of data logs can be poured into the system so analysis can happen. That end-to-end visibility gives it the advantage.""The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases."

More Microsoft Sentinel Pros →

"The stability of ArcSight Enterprise Security Manager is good.""ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors.""The solution is pretty stable.""I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool.""The most valuable features of ArcSight ESM are ease of use and readily usable components.""I am satisfied with the solution's stability.""It makes maintenance very easy.""ArcSight Enterprise Security Manager (ESM) works perfectly. It's a stable and scalable product."

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"Technical support is responsive and very friendly.""The most beneficial was being able to prove, with proper reports, that from a compliance perspective, the company is in control. The service part of LogPoint did modifications or did some additional work to have the proper reports defined.""It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. LogPoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parseable because all logs are not the same, but with LogPoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them.""The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries.""The most valuable features are the ones that we use the most, which are the search and report facilities.""The solution offers excellent reporting features. Our customers have been satisfied that they have been able to meet their compliance needs by giving them a standard report.""They basically charge you in a better way.""The solution's user interface is quite simple, and the integration is better than other products."

More Logpoint Pros →

Cons
"They could use some kind of workbook. There is some limitation doing the editing and creating the workbook.""If I can use Sentinel offline at home and use it on a local network, it would be great. I'm not sure if I can use Sentinel offline versus the tools I have.""The dashboards can be improved. Creating dashboards is very easy, but the visualizations are not as good as Microsoft Power BI. People who are using Microsoft Power BI do not like Sentinel's dashboards.""Sentinel should be improved with more connectors. At the moment, it only covers a few vendors. If I remember correctly, only 100 products are supported natively in Sentinel, although you can connect them with syslog. But Microsoft should increase the number of native connectors to get logs into Sentinel.""The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it.""Sometimes, it is hard for us to estimate the costs of Microsoft Sentinel.""Some of the data connectors are outdated, at least the ones that utilize Linux machines for log forwarding. I believe that Microsoft is already working on improving this.""We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."

More Microsoft Sentinel Cons →

"I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM.""The initial setup is very complex. We had to architect a deployment which allowed us to incorporate an ever growing number of customers into our hosted instance of ArcSight.""The visualization is not very good compared to Splunk.""ArcSight ESM needs to improve performance, user interface, and automation.""Deployment typology could be improved. Difficult to scale across all the different lines of businesses.""We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well.""I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved.""They should try to include business logic vulnerabilities in the SIEM tool."

More ArcSight Enterprise Security Manager (ESM) Cons →

"Sometimes, the product is not stable.""In terms of functionality, it is very good. The only issue is the documentation. Its documentation should be improved.""Log management could be better because transporting the log from a password to the client system takes time.""The general public wasn't looking for that type of product unless you had a company that was medical or financial and needed 24-hour responsiveness.""Logpoint is not flexible. Its documentation is not user-friendly.""I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products.""It is a good product, but its interface or GUI could be better.""The interface needs things like wizards that will assist with creating complex correlation rules."

More Logpoint Cons →

Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "For a hundred user deployment the cost is about $10,000. The next year it would be the same because it's a subscription-based license. There are separate costs as well, for example, if a customer asks for training for their staff."
  • "Our licensing fees are about $10,000 USD per month, which I think is fair."
  • "It's getting more expensive, which is one of the reasons we're looking around just to see if there's anything better value."
  • "LogPoint seemed like it was a good product, but it was expensive and there wasn't any room to move the pricing when customers needed a lower-costing solution."
  • "It has a fixed price, which is what I like about LogPoint. I bought the system and paid for it, and I pay maintenance. It is not a consumption model. Most SIEMs or most of the log management systems are consumption-based, which means that you pay for how many logs you have in the system. That's a real problem because logs can grow very quickly in different circumstances, and when you have a variable price model, you never know what you're going to pay. Splunk is notoriously expensive for that reason. If you use Splunk or QRadar, it becomes expensive because there are not just the logs; you also have to parse the logs and create indexes. Those indexes can be very expensive in terms of space. Therefore, if they charge you by this space, you can end up paying a significant amount of money. It can be more than what you expect to pay. I like the fact that LogPoint has a fixed cost. I know what I'm going to pay on a yearly basis. I pay that, and I pay the maintenance, and I just make it work."
  • "It was on a yearly basis at about $100K. It was not a huge environment. We were running it on our own virtual server environment, which, of course, had a cost. There was hardware and some energy cost, and then there were Microsoft Windows licenses for servers. That's all, but there was nothing in comparison to the licensing costs."
  • "My company used to pay for LogPoint costs annually. It's a cost-effective solution. I'm not part of the Finance team, though, so I'm not sure exactly what the licensing fee is or what license my company had."
  • "It's less expensive than the competitors. The Logpoint marketing team is very accommodating and client-friendly. They offer very good reductions in price. They are pretty good in this aspect. They are transparent in their licensing and pricing."
  • More Logpoint Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was… more »
    Top Answer:We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on… more »
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Top Answer:The solution is user-friendly.
    Top Answer:Logpoint is not flexible. Its documentation is not user-friendly.
    Comparisons
    Also Known As
    Azure Sentinel
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    Learn More
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    Logpoint is a cutting-edge security information and event management (SIEM) solution that is designed to be intuitive and flexible enough to be used by an array of different businesses. It is capable of expanding according to its users' needs. 

    Benefits of Logpoint

    Some of the benefits of using Logpoint include:

    • Unifies data logs: Logpoint creates a single system of classification for collected data. It makes it easy for users to search for and find data, which aids users when they are creating reports or alerts. Users can conserve resources while at the same time seeing a rise in the efficiency of their business operations.
    • Intuitive solution design: Logpoint is designed so that anyone can utilize all of its features, even if they are not an expert in network security. Logpoint’s UI is simple enough that users can utilize it without undergoing extensive training. 
    • Highly flexible: Logpoint is designed so that users can scale it linearly to accommodate projects that are large and complex. This allows users to expand the scope of their projects according to their needs without worrying that their infrastructure won’t be able to handle the increase in size. The solution’s security features can be deployed both on the cloud and in a physical environment. 
    • Simple role-based access security: Logpoint allows administrators to employ Microsoft’s active directory (AD) and a Lightweight Directory Access Protocol to manage user access. These can help administrators protect their systems from being abused or otherwise harmed by bad actors. 

    Reviews from Real Users

    Logpoint is a security and management solution that stands out among its competitors for a number of reasons. Two major ones are its data gathering and artificial intelligence (AI) capabilities. Logpoint enables users to not only gather the data, but also to maximize both the amount of data that can be gathered and its usefulness. It removes many of the challenges that users may face in data collection. The solution allows users to set rules for collection and then it pulls information from sources that meet the rules that have been set. This data is then broken into manageable segments and ordered. Users can then analyze these ordered segments with ease. Additionally, LogPoint utilizes both machine learning and AI technology. Users gain the ability to protect themselves from and if necessary resolve emerging threats as soon as they arise. The AI sets security parameters for a user’s system. These act as a baseline that are triggered and notify the user if anything deviates from the rules that it set up. 

    The chief infrastructure & security officer at a financial services firm writes, “It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. Logpoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parsed because all logs are not the same, but with Logpoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them.”

    A. Secca., a Cyber Security Analyst at a transportation company, writes, “It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all of the user’s activities. It devises a baseline and monitors if there is any deviation from the baseline.”

    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Manufacturing Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company12%
    Manufacturing Company9%
    Government9%
    REVIEWERS
    Government27%
    Financial Services Firm18%
    Computer Software Company18%
    Comms Service Provider18%
    VISITORS READING REVIEWS
    Educational Organization60%
    Computer Software Company8%
    Comms Service Provider5%
    Manufacturing Company3%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise59%
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business62%
    Midsize Enterprise14%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise65%
    Large Enterprise19%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. Logpoint
    March 2024
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Logpoint and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Logpoint is ranked 24th in Security Information and Event Management (SIEM) with 20 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Logpoint is rated 7.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Logpoint writes "Good technical support but it is complex to use and resource-heavy". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas Logpoint is most compared with IBM Security QRadar, Elastic Security, Rapid7 InsightIDR, LogRhythm SIEM and USM Anywhere. See our ArcSight Enterprise Security Manager (ESM) vs. Logpoint report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.