We performed a comparison between IBM SevOne Network Performance Management (NPM) and LogRhythm SIEM based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"With this tool it is interesting to show the info to the client and explain where the traffic is."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"It gives us insight into our entire installation, where we are multiple sites, going as far as the East Coast to the Central West Coast."
"The PCI compliance pieces that help us produce reports for our external auditor, and their support."
"SOAR is integrated with the dashboard that we use for threat management. Because it's all integrated, it is useful for us when we deploy something on-prem."
"It supports most standard log sources."
"The user interface is pretty good compared to other SIEM tools."
"We have to be able to show the evidence, and LogRhythm does a great job of putting it forward and making it easy to create reports with nice looking dashboards, which show off what we are doing as a security program."
"It has centralized monitoring for our security operations. Therefore, it improves our analysts' work."
"It's very easy to create the correlation rules with LogRhythm, and there are some advanced features like SIEM and UEBA, which are also very valuable."
"The method of searching for SIP and the way to create the groups."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"The tool needs improvement in non-Cisco SD-WAN."
"It's not easy for someone new to the solution."
"Technical support could use a little work in the terms of responding back. The feedback that we received is they do need a little more staff."
"Sometimes the Platform Manager crashes because it's built around Windows."
"Their ticketing system for managing cases can be improved. They can either do that or adopt some of the open-source ticket systems into theirs. The current system works and gets the job done, but it is very bare-bones and basic. There are some things that could be improved there. They should also bring in more threat intelligence into the product and also probably start to look into the integration of more cloud or SAS products for ingesting logs. They're doing the work, but with the explosion of COVID, a lot of businesses have started to move towards more cloud applications or SAS applications. There is a whole diverse suite of SAS products out there, which is a challenge for them and I get it. They seem to be focusing on the big ones, but it'll be nice to be able to, for example, pull in Microsoft logs from Office 365. They are working towards a better way of doing that, and they have a product in the pipeline to pull logs in from other SAS applications. The biggest thing for them is going to be moving away from a Windows Server infrastructure into a straight-up Linux, which is more stable in my eyes. For the backend, they can maybe move into more of an up-to-date Elastic search engine and use less of Microsoft products."
"The initial setup is not so easy because it is quite a process."
"My biggest issue - I know that they say they're doing it - is that the API-building is extremely important. They keep saying it's coming, it's coming. It's not coming fast enough. I don't care if they need to double their team size to get it out there quicker, the world is already in the cloud and we can't monitor it. That's a big problem for us. My boss keeps coming to me about it. That's an issue."
"The initial setup is complex. We are using a LogRhythm partner, at least for the first three years, to help with the monitoring and the deployment of it. We are not a big enough environment where we have people that we can dedicate to it right now."
"There is room for improvement with separate running sources or better integration."
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IBM SevOne Network Performance Management (NPM) is ranked 18th in Log Management with 52 reviews while LogRhythm SIEM is ranked 8th in Log Management with 166 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.6, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and Zabbix, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, IBM Security QRadar, Microsoft Sentinel, Wazuh and Fortinet FortiSIEM. See our IBM SevOne Network Performance Management (NPM) vs. LogRhythm SIEM report.
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