We performed a comparison between Lucidchart and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Lucid Software, diagrams.net and others in Mind Mapping Software."We are using Lucidchart a lot for documenting things, such as processes, systems, new teams, etc. Its ability to document processes is great. Some of the major pluses are the sheer number of templates and the flexibility in the types of things that you can document. This is a benefit because we are able to structure it in whatever format we want. So, we can take a template that maybe was designed for something different and not have to create it from scratch. We just modify it for our purposes."
"The most valuable feature is the ease of use, and just being able to drag and drop."
"I love the fact that you can just integrate a drawing into Google Slides. I build a lot of visuals in Lucidchart, and then, rather than sharing them directly from Lucidchart, I just build Google Slides decks for senior management, and I link the Lucidchart on the cloud version to a slide image. That makes it easy. This way, I can build in one tool and show in another."
"In general, the usability is great. You have a ton of customization options with different colors, different borders, different thicknesses of lines, different types of arrows, et cetera. There's so much variety. You can really make a chart with all sorts of color-coding, and color charts in different colors, link them together, for example, or use different types of arrows for different types of links between the chart elements. That variety, while not a specific feature, is really useful. If you want to make a chart, you can basically do anything."
"The ease of creating some of the maps and diagrams is most valuable. Lucidchart is just simpler and works more intuitively than other solutions that I have used in the past, such as Microsoft Visio. I am not in a creative role, but I know how to use Adobe Illustrator and other solutions like that. If I need to map out something that I've never mapped out before, and it is going to need a totally custom graphic, eight times out of 10, I'm going to go to Lucidchart rather than trying to build it in Illustrator. Its intuition and flexibility are really big features for me."
"The swimlanes feature is one that I use a lot. I have used swimlane diagrams to create business process flows and I think that it does the job pretty well."
"There is no alternative to Lucidchart if you want to describe a five-step process with bullet points. I believe every person who ever worked with PowerPoint on any type of documentation and then thought about which tool would actually help to describe what they're trying to do but without the words, would come up with Lucidchart."
"Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win."
"Process Manager is really helpful in building process maps. Creating them is really easy; the program is user-friendly."
"SAP Signavio Process Manager is very responsive."
"All in all, Signavio usability is excellent. Anyone can learn to use the tool quickly. This increases acceptance as employees are not facing a high learning curve. With the offered usability it is easy to model processes also live in workshops."
"The most valuable feature of SAP Signavio Process Manager is the ability to do business process models."
"This product has helped us to work within standards for process planning."
"In my opinion, the most valuable feature is the editor and its ease of use, and when people are looking at it, they can make comments about changes that need to be made."
"The collaboration hub, which helps us in terms of being able to communicate with our customers, brings everybody into the tool and close to the process, allowing them to comment and to implement their own processes."
"When comparing my experience with Celonis and Signavio, I can discern the distinctions between these two platforms. However, I'm unable to differentiate between ARAs and add-ons, as that falls outside my scope of familiarity. Regarding Celonis, it comes with its set of advantages and disadvantages. Notably, it boasts robust features like action flows, task mining, and seamless integration with AML programming. Conversely, Signavio lacks action flows and instead relies on action segments and tasks for interaction. This discrepancy is a significant factor setting Selenium and SecureView apart. In the context of Signavio, it offers a combination of BPMN and process discovery, a feature absent in Celonis. This tandem of BPMN and process insight contributes to Signavio’S potency. Meanwhile, Celonis primarily features the process miner tool, setting it apart from Signavio. These variations collectively outline the numerous differences existing between Celonis and Signavio."
"If you're trying to expand a comments box that is sitting on top of the chart, it automatically defaults to assuming you're trying to connect it to the next step in the process, when all you're trying to do is make the box bigger. It automatically goes to the arrow, but I just want to resize the box. That gets a little cumbersome because it does it every single time. It's not just a bug."
"It would be helpful if there were different options available for organizing the folders, such as having a high-level display with pictures."
"When my colleague initially tried to edit the file that I shared with him, he had some trouble. This is something that should be improved."
"I'm not sure if this feature is already there, but it would be good if we can import a cloud database in the web version."
"One area for improvement is the fact that I had to create two sheets. I had to create a process flow diagram, and I had to create a timeline. I wasn't able to do that in one sheet. If they could add that kind of feature, where you could input a timeline and different types of templates into one worksheet, that would be really useful. I had to include two and then cut and paste, and that was an extra step for me."
"Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams"
"It would be nice to be able to import not just contacts from Salesforce but also leads. In the beginning, when I was still learning the ropes and my way around it, I couldn't find such an option. There might be an option, but I just don't know about it."
"The layering is something that can be improved because sometimes, it is confusing for me when I'm trying to get to the layer that I want to edit."
"The user administration, the user-group administration, and the license models need improvement."
"SAP Signavio Process Manager needs better automatic rendering of data."
"The user management functionality in Process Manager is not as user friendly as the one in the Collaboration Hub."
"It would be beneficial to have a defined leveling or hierarchy system to facilitate better understanding and analysis. More openness and flexibility would enhance its capabilities."
"I would like to have the option to select the color of items and subgroups in the glossary because right now it is fixed."
"It's very user-orientated, which is why I gave it a high rating, even if it is not perfect in every corner."
"There are some small graphical bugs, but they are addressed immediately by Signavio to their product development team."
"The reporting is too slow and there is a limit of 250 processes."
Lucidchart is ranked 2nd in Mind Mapping Software with 54 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 57 reviews. Lucidchart is rated 8.6, while SAP Signavio Process Manager is rated 8.2. The top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect, Visio and Bizagi, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and Oracle BPM.
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