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Most Helpful Review
Find out what your peers are saying about Lucidchart vs. Signavio Process Manager and other solutions. Updated: May 2021.
509,570 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Easy to work on.""Lucidchart is a lovely tool for creating visual representations of any process or organization.""Lucidchart's capabilities for visualizing and understanding process flows or workflows is excellent. The way that you put together the parts of charts and edit the chart are all very intuitive and easy to use.""Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on.""Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win.""The wireframe and mock-up features have been the most useful so far. It's easy to create the mock-ups and then communicate to our development team what they need to look like. Lucidchart's capabilities for visualizing and understanding process flows or workflows is very good as well. I'm able to easily use any style of box that I need to create on a flowchart, to effectively communicate to our development team.""We are using Lucidchart a lot for documenting things, such as processes, systems, new teams, etc. Its ability to document processes is great. Some of the major pluses are the sheer number of templates and the flexibility in the types of things that you can document. This is a benefit because we are able to structure it in whatever format we want. So, we can take a template that maybe was designed for something different and not have to create it from scratch. We just modify it for our purposes.""The most valuable feature is the ease of use, and just being able to drag and drop."

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"A complete business project management suite which seems to open endless possibility.""The Signavio tool is very easy to use and it is one of the reasons why I like it.""The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background.""The most valuable feature for me is usability.""The feature that I like the most is the collaboration hub, where every user or every employee can see the process in the overview.""I like the collaboration and the real-time aspects of it.""The interface is very intuitive and includes a drag-and-drop function.""I have done a lot of modeling over quite a number of years, and I think that the modeling capabilities in Signavio are state of the art."

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Cons
"I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer.""When you want to add text to a connector arrow, I have not figured out how to position the text vertically. It always wants the text to stay horizontal.""Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it. If they have a better way to deal with specific layers when it gets complex, then that would be helpful. I would like to see something like an illustrator program, where they have a pallet of these layers that I want and don't want as well as being able to see each layer individually. That is the one thing that could be helpful.""It would be nice to have more features that help me visually present information. Since I use it as a canvas, my use case for it is probably very specific. I use it as a way to present information to people visually on a large mind map. So, it would be nice to be able to have more graphical things to clean it up, like a header, banners, or something to help draw attention to certain areas. I would also like more infographic-like features, because I am kind of limited to float chart shapes. This makes the solution a little cumbersome.""I wish there were a lot more automations. For instance, if I'm using a project management software to list out all my WBS [work breakdown structure] I wish Lucidchart had the functionality where it would take all the numbering and generate a tree diagram. Something like that would help so much, but right now it's still a manual task...""The communication with sales has been pretty poor. They have been spotty in terms of response. So far, that has been our problem with it. We were in contact with one of their representatives, but he just kind of disappeared one day and we couldn't find him anymore. He has not been responsive to email.""The layering is something that can be improved because sometimes, it is confusing for me when I'm trying to get to the layer that I want to edit."

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"It is difficult to quickly digest the vast power of the suite and make use of those capabilities fully.""I find it difficult to figure out how I can better align this solution with my KPIs.""It is sometimes difficult to find the match between what is possible and what is wanted, or what is helpful with the product, so better documentation may assist in this regard.""If you're going to use the tool the way I'm using it, which is to work with businesses and capture what they're thinking, it would be helpful to be able to insert other objects onto a diagram.""Being able to integrate the Workflow Accelerator with more products would be good.""There could be something more on the reporting side of it for the processes you have captured or processes that might be work in progress to see where to target your effort because you don't always have lots of resources to spare""There are a few bugs when you use the Microsoft Surface Hub with the big screen.""For us, it would help a lot if this solution had floating licenses."

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Pricing and Cost Advice
"Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once.""The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five.""The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me.""I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service.""We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription.""The pricing is very reasonable, and they have a free trial available that you can play with."

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"Lower than the competition with highly flexible licensing plans.""My client purchased one editor license and the collaboration hub, which covers up to a hundred people.""I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable.""I think we're spending about $150,000 a year on licensing costs.""SaaS has no setup cost, just licensing fees.""This solution provides really great value for the money."

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Questions from the Community
Top Answer: The wireframe and mock-up features have been the most useful so far. It's easy to create the mock-ups and then communicate to our development team what they need to look like. Lucidchart's… more »
Top Answer: I would like to learn more about Lucidspark. When that was released, I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart… more »
Top Answer: I wish there were a lot more automations. For instance, if I'm using a project management software to list out all my WBS, I wish Lucidchart had the functionality where it would take all the numbering… more »
Top Answer: In my opinion, the most valuable feature is the editor and its ease of use, and when people are looking at it, they can make comments about changes that need to be made.
Top Answer: More Machine Learning and data algorithms for predictions could be involved in order to get a better understanding of the whole structure and tool. It could be more flexible from a customization point… more »
Ranking
2nd
Views
5,737
Comparisons
4,733
Reviews
8
Average Words per Review
1,081
Rating
8.4
2nd
Views
25,635
Comparisons
5,994
Reviews
37
Average Words per Review
932
Rating
8.5
Popular Comparisons
Also Known As
Signavio Process Editor
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Overview

Our online diagram application makes it easy to sketch and share professional flowchart diagrams.  From brainstorming to project management, we support all of your communication needs. 
That’s why millions of users choose Lucidchart.

The Signavio Process Manager is an intuitive BPM solution for professional process modeling. Whether you want to create current-state documentation or target concepts, the Signavio Process Manager is your best choice for process modeling. Thanks to innovative web technology, you can get started right away and include your colleagues in collaborative design.
Offer
Learn more about Lucidchart
Learn more about Signavio Process Manager
Sample Customers
Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
DHL, Transurban, Prudential Life Assurance, Zalando, T-Systems, Audi BKK, 1&1, Bugatti
Top Industries
REVIEWERS
Wellness & Fitness Company27%
Computer Software Company18%
Legal Firm9%
Marketing Services Firm9%
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider18%
Educational Organization7%
Media Company7%
REVIEWERS
Financial Services Firm14%
Retailer11%
Energy/Utilities Company11%
Media Company11%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider15%
Financial Services Firm10%
Government5%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
REVIEWERS
Small Business20%
Midsize Enterprise11%
Large Enterprise69%
VISITORS READING REVIEWS
Small Business31%
Midsize Enterprise7%
Large Enterprise61%

Lucidchart is ranked 2nd in Mind Mapping Software with 8 reviews while Signavio Process Manager is ranked 2nd in Business Process Design with 37 reviews. Lucidchart is rated 8.4, while Signavio Process Manager is rated 8.4. The top reviewer of Lucidchart writes "Makes collaboration and presentation easy, and templates save me significant time". On the other hand, the top reviewer of Signavio Process Manager writes "Enables us to identify business analysts that are working on two different things and link up efforts". Lucidchart is most compared with Lucidspark, Sparx Systems Enterprise Architect, Visio, Bizagi and Camunda Platform, whereas Signavio Process Manager is most compared with Celonis, ARIS BPA, Visio, Camunda Platform and iServer.

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