We performed a comparison between Office 365 and Skype for Business based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."
"My primary use case is for preparing presentations to teach, often on PowerPoint."
"Reliable without any glitches."
"The cloud service and Skype are the most valuable features."
"Many of the features in Office 365 are good, but I think Excel is a very good tool."
"The phone VoIP product provides genuine a unified communication solution."
"The most valuable features of Office 365 are Word, PowerPoint, Excel, and Teams. Teams helped us to collaborate more through its call and document sharing features."
"I like Office 365's usability."
"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it."
"The product's initial setup phase is very easy."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"I use the chat feature to communicate with my staff, which is very helpful."
"I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time."
"It saves trouble, and it saves us time."
"The deployment is very fast."
"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."
"The security should be improved."
"Microsoft Word is a little bit left behind regarding the tools it has."
"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."
"The online applications have limited functionality compared to the local applications."
"Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."
"I don't recall coming across any big missing features."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"The video conferencing quality can be improved."
"There are issues with the bandwidth, particularly for external meetings,"
"There might be some invitation issues with Skype for Business."
Office 365 is ranked 3rd in Content Collaboration Platforms with 54 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Office 365 is rated 8.4, while Skype for Business is rated 7.8. The top reviewer of Office 365 writes "Excellent technical support, easy to install, but the price, while affordable, could be improved". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Office 365 is most compared with Atlassian Confluence, Amazon WorkDocs, Citrix ShareFile, Box and Dropbox, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Meeting Server and GoToMeeting. See our Office 365 vs. Skype for Business report.
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