We performed a comparison between Skype for Business and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."A good option for virtual meetings."
"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"I have found Skype for Business to be stable."
"Making calls and having meetings is easy."
"We like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier."
"Scalability-wise, I rate the solution a nine out of ten...Stability-wise, I rate the solution a ten out of ten."
"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it."
"The quality of the call and the quality of the sharing have been excellent."
"The most valuable feature has been the ability to give control to others for support purposes."
"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."
"TeamViewer is stable."
"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."
"The solution is scalable."
"The most valuable feature of TeamViewer is its ease of use."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."
"I feel bored with the look and feel of the tool, so it should be changed."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"The integration with Outlook could be improved."
"The solution has been discontinued by Microsoft."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"The stability could be improved."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"This solution could be improved by offering more flexibility in terms of usage."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"It's pretty limited on the options they have."
"The installation and the update agent could improve."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
Skype for Business is ranked 4th in Virtual Meetings with 59 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 84 reviews. Skype for Business is rated 7.8, while TeamViewer is rated 8.6. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Skype for Business is most compared with Webex, Zoom, GoToMeeting, Cisco Meeting Server and HCL Connections, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central. See our Skype for Business vs. TeamViewer report.
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