We performed a comparison between M-Files and OpenText Content Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software."Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"An advantage is integration with your IP directory."
"It has a robust search but has often been difficult for people to learn."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"The product can be integrated with different solutions."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The integration with other products needs to be improved."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The product could improve its scalability."
"The ease of use should be addressed."
"The stability of the solution is an area of concern where improvements can be made."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
Earn 20 points
M-Files is ranked 8th in Document Management Software while OpenText Content Manager is ranked 4th in Document Management Software with 21 reviews. M-Files is rated 9.0, while OpenText Content Manager is rated 7.6. The top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". M-Files is most compared with SharePoint, OpenText Extended ECM, IBM FileNet, OpenText Documentum and Microsoft Purview Records Management, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management.
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