We performed a comparison between M-Files and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software."Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"The tool's most valuable features are document storage, security, and compliance."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"An SAP user can store documents directly into OpenText without a connector."
"It's a very good solution."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"We can configure the solution with any industry's products per customer requirements."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"The integration with other products needs to be improved."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"The initial setup can get really complicated, and it takes time."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The tool's documentation is not proper and has missing information like steps."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The solution's performance, stability, and consistency could be improved."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
Earn 20 points
M-Files is ranked 8th in Document Management Software while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. M-Files is rated 9.0, while OpenText Extended ECM is rated 7.8. The top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". M-Files is most compared with SharePoint, IBM FileNet, OpenText Documentum, Microsoft Purview Records Management and Alfresco, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Core Share.
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