M-Files vs OpenText Documentum comparison

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294 views|203 comparisons
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4,420 views|3,257 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between M-Files and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software.
To learn more, read our detailed Document Management Software Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."

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"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions.""The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc.""It provides possibilities for us to save documents and supporting the business process while doing so.""The stability is very good.""The most valuable feature of OpenText Documentum is the versioning.""The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues.""It is quite good.""The most valuable features of this solution are the security, storage, and document search capability."

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Cons
"The integration with other products needs to be improved."

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"OpenText Documentum's user interface could be improved a little bit.""The user interface can be a bit more intuitive.""It needs a better UI and it should also be cloud-ready. The UI has not changed in years.""The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing.""An area that needs to improve is how to reduce storage space on the AWS site.""OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations.""They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen.""The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."

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Pricing and Cost Advice
  • "They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."
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  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
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    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats.
    Top Answer:The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed… more »
    Ranking
    Views
    294
    Comparisons
    203
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    4,420
    Comparisons
    3,257
    Reviews
    10
    Average Words per Review
    542
    Rating
    7.8
    Comparisons
    Also Known As
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    Learn More
    Overview

    M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit www.m-files.com.

    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    Sample Customers
    OMV, Caverion, SAS Institute, TK Elevator
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization19%
    Computer Software Company12%
    Government11%
    Comms Service Provider8%
    REVIEWERS
    Financial Services Firm26%
    Energy/Utilities Company16%
    Manufacturing Company11%
    Non Profit11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    Company Size
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise33%
    Large Enterprise44%
    REVIEWERS
    Small Business25%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Document Management Software
    March 2024
    Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    M-Files is ranked 8th in Document Management Software while OpenText Documentum is ranked 3rd in Enterprise Content Management with 25 reviews. M-Files is rated 9.0, while OpenText Documentum is rated 7.8. The top reviewer of M-Files writes "Good workflows, and it is easy to use with a dashboard that improves contract visibility". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". M-Files is most compared with SharePoint, OpenText Extended ECM, IBM FileNet, Microsoft OneDrive and Alfresco, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and OpenText eDOCS.

    We monitor all Document Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.