We performed a comparison between Heimdal Email Security and Webroot Advanced Email Encryption powered by Zix based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Microsoft Defender for Office 365 is a stable solution."
"The basic features are okay and I'm satisfied with the Defender."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The initial setup was easy."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"It is stable and reliable."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
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"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The pre-sales cost calculations could be more transparent."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The product must provide better malware detection."
"The GUI is sometimes slow to fetch the device report and could be improved."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The solution could be less expensive."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
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Earn 20 points
Heimdal Email Security is ranked 29th in Email Security with 1 review while Webroot Advanced Email Encryption powered by Zix is ranked 14th in Secure Email Gateway (SEG). Heimdal Email Security is rated 9.0, while Webroot Advanced Email Encryption powered by Zix is rated 7.0. The top reviewer of Heimdal Email Security writes "Straightforward to set up, reliable, and offers good functionality". On the other hand, the top reviewer of Webroot Advanced Email Encryption powered by Zix writes "Inexpensive, with good email security, but the technical support could be improved". Heimdal Email Security is most compared with , whereas Webroot Advanced Email Encryption powered by Zix is most compared with Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP) and Barracuda Email Security Gateway.
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