We performed a comparison between Malwarebytes and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The product detects and blocks threats and is more proactive than firewalls."
"The price is low and quite competitive with others."
"It is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The solution is very good at scanning."
"It allows us to have better knowledge of the way people use the tool and how we can improve their workflows."
"The endpoint protection and response that allows us to restore a machine back to a pre-infected state are the most valuable features."
"The installation process is very easy, especially since it is on the cloud."
"Malwarebytes is a comprehensive solution for keeping endpoints safe and secure from intruders, viruses, malware and so on."
"It is intuitive and easy to use. For the most part, it does a good job of catching things. It is good at stopping stuff. I did a couple of tests with a password cracker. I tried to load that on, and Malwarebytes didn't let me do that, which was pretty good. It has a rollback feature that I haven't seen with any other company. If one of your endpoints are hit with mass ransomware, you could actually roll it back. I watched a demo of them do that, and it was pretty sweet."
"The most valuable features of the solution are malware scanning and malware removal."
"When it comes to frontend protections, it has some of the best definitions. In addition, they do traditional signature and heuristic detection a lot better than Microsoft and some other players in that space."
"The anti-virus and firewall policies are the most valuable features of this solution."
"The solution is completely scalable."
"It is good for detecting signature-based viruses, and it is user friendly."
"Threat protection has always worked well."
"The features are very nice. We are getting updates continuously from the Symantec side regarding any attacks, such as zero-day attacks. Symantec helps us in mitigating any attacks or threats early."
"Device control is most valuable. Symantec is providing all such features in the basic plan, whereas when we last checked, such a feature was not available in the basic plan of Malwarebytes."
"Its response time is the most valuable. It is very quick."
"The solution, especially in older versions, is quite stable."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The support needs improvement."
"FortiEDR can be improved by providing more detailed reporting."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Malwarebytes is too simplistic. From a SOC IR perspective, it doesn't give you very much data around it. It doesn't tie things or provide SHA-1 and SHA-256 detection information, which makes it hard to do an additional investigation."
"I would like to see integration with other vendors going forward."
"Malwarebytes should improve its mobile compatibility."
"Overall, I haven't found any ways the solution lacks in features or usability."
"We had a little performance problem with the solution, but that's been resolved. Since then, it's been running well."
"There is room for improvement in the way it is deployed, in terms of being able to distribute it. Right now we have to get our hands on a machine to deploy it. It would be nice if there was an easier system."
"The reporting is not as flexible as you would find with other antivirus software."
"We experience a lot of false positives."
"If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage."
"It can maybe send notifications when there is an update and everything is successful."
"This solution is resource-heavy."
"We had an issue with the Broadcom migration. We had some problems with product support, and the deployment is tricky because it's an on-premises technology. Deploying any on-premises security solution is hard because you have to distribute the software."
"Users mostly complain that the solution slows down the system whenever something is scanned."
"When, Microsoft releases a new OS version twice a year, you never know if the current version of Symantec Endpoint Protection will support it. You can have a lag between when Microsoft releases a new client - and then the current version doesn't work correctly - and it could be some months between updates from Symantec."
"The one thing I don't like about Symantec Endpoint Security is the amount of resources it uses."
"It would be nice to have customized reports integrated on the main console with no additional DB server or BI server."
Malwarebytes is ranked 28th in Endpoint Protection Platform (EPP) with 33 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. Malwarebytes is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of Malwarebytes writes "Intuitive, easy to use, and does a good job of catching and stopping things for the most part and has a unique rollback feature". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Malwarebytes is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, HP Wolf Security and Huntress, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Malwarebytes vs. Symantec Endpoint Security report.
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