We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"The most important thing for me is the autopilot feature."
"The dashboards, the security, and the customization capabilities work very well for us."
"We have not experienced any bugs or glitches with this solution."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"Maturity makes it a stable product."
"The most valuable feature is the UEM capabilities."
"The most valuable feature for us is the security, including risk analysis and patch management."
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."
"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"The pricing is lower than other well-respected solutions in this category."
"There is a slight delay in customer support, which is something that can be improved."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"It would be helpful if there was proactive remediation."
"There are items that require improvements. One is the controls from iOS."
"The reporting needs to be a bit more interactive."
"There is no catalog for mobile access management (MAM) security."
"The configuration could be better by consolidating options and making it simpler."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"The licensing is very easy to understand and pricing is right for what you get."
"Choose wisely between the Professional and Enterprise editions, based on your needs."
"I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
"We pay about $250 a year for our license."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"Pricing can be improved."
"The price could be better."
A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.
Intune is a cloud-based service in the enterprise mobility management (EMM) space that helps enable your workforce to be productive while keeping your corporate data protected. With Intune, you can:
ManageEngine Desktop Central is ranked 4th in Enterprise Mobility Management (EMM) with 11 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 34 reviews. ManageEngine Desktop Central is rated 8.6, while Microsoft Intune is rated 7.6. The top reviewer of ManageEngine Desktop Central writes " Patch and upgrade many devices simultaneously in a DevSecOps pipeline which is effective but demanding on resources". On the other hand, the top reviewer of Microsoft Intune writes "Unified endpoint management that has the flexibility of stand-alone components". ManageEngine Desktop Central is most compared with Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus, Symantec Client Management Suite and Cisco Meraki Systems Manager (MDM+EMM), whereas Microsoft Intune is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360, Google Cloud Identity and SOTI MobiControl. See our ManageEngine Desktop Central vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.