"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"The initial setup is pretty straightforward."
"The stability is great."
"The solution is definitely scalable."
"The reporting tool is very good."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"The most valuable feature of this solution is the Patch Management."
"The most valuable feature of N-able N-central is the many options it has."
"I like the remote connectivity, reporting suite, and patch management module."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"The solution's service is good."
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."
"We are looking for a complete solution for patch management with central management and the cloud which ManageEngine Endpoint Central does not provide."
"The support could be faster."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"In relation to ManageEngine Endpoint Central, ManageEngine NGAV seems to be completely useless right now."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"The solution's overall integration should be improved."
"There is room for improvement in the development of custom monitoring services."
"The integration with other applications could be better."
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ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 59 reviews while N-able N-central is ranked 5th in Remote Monitoring and Management (RMM) with 5 reviews. ManageEngine Endpoint Central is rated 8.2, while N-able N-central is rated 9.0. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of N-able N-central writes "User-friendly graphical user interface and offers versatile functionality". ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and BMC Client Management, whereas N-able N-central is most compared with N-able N-sight Remote Monitoring & Management, NinjaOne, Atera, ConnectWise Automate and Kaseya VSA.
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