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Compare ManageEngine Desktop Central vs. Symantec Client Management Suite

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Featured Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine.""ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check.""The patch management aspect of the solution is the most valuable part for us.""The initial setup is pretty straightforward.""The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable.""Everything is easily centralized and managed under this one product.""One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent.""I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well."

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"The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."

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Cons
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added.""Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added.""The pricing is lower than other well-respected solutions in this category.""The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great.""There are occasional glitches.""The pricing could be a bit better.""The solution isn't fully stable, and, when it goes down, it's hard to get it up and running.""Improvement of the chats on the web communication through the WAN would be helpful."

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"The technical support is in need of improvement."

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Pricing and Cost Advice
"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000.""We pay about $250 a year for our license.""The licensing is very easy to understand and pricing is right for what you get.""Choose wisely between the Professional and Enterprise editions, based on your needs.""The solution is very affordable.""I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product.""The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."

More ManageEngine Desktop Central Pricing and Cost Advice »

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Questions from the Community
Top Answer: ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
Top Answer: The initial setup is pretty straightforward.
Top Answer: The pricing of the solution could be better. The solution should be better at integrating with other solutions. Right now, it's not the best.
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Ranking
Views
8,071
Comparisons
6,138
Reviews
16
Average Words per Review
807
Rating
8.5
Views
967
Comparisons
800
Reviews
1
Average Words per Review
367
Rating
9.0
Comparisons
Also Known As
Desktop Central, ManageEngine Desktop Management MSP
Symantec Altiris Client Management Suite
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Overview

A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.

Symantec Client Management Suite automates time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments. Client Management Suite 8.0 brings significant new functionality and enhancements to this already feature rich solution. Before covering what’s new in version 8.0, here’s a quick overview of some of the key capabilities of Client Management Suite.

Symantec Client Management Suite helps reduce the cost of deploying and managing desktops and laptops from a centralized location in your environment. The solution offers OS deployment, configuration, PC “personality” migration, and software deployment across hardware platforms and OS types to reduce end-user downtime and increase IT efficiency through automated, repeatable deployment processes.

Symantec Client Management Suite centralizes and simplifies patch management. With this solution you can detect and repair security vulnerabilities for Windows, Mac, and Linux operating systems as well as Microsoft and over 50 non-Microsoft applications. Patch automation can further streamline the process to ensure patches are applied as quickly as possible. Real- time compliance and detailed reports help ensure smart, fast decisions can be made to keep endpoints protected and maximize productivity.

Offer
Learn more about ManageEngine Desktop Central
Learn more about Symantec Client Management Suite
Sample Customers
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Alghanim Industries, Asia Pacific Telecom Co. Ltd, Barnabas Health, Berry Plastics Corporation, BNY Mellon, Borealis, British American Tobacco Italia S.p.A, Cabela's Inc., Carrington Holding Company, College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, Cybercom Plenware Oy, DHL Hub Leipzig GmbH, Dickinson Dees LLP, Farmington Area Public Schools, Fazer Group, First Affiliated Hospital of Xiamen University, ForceTEC Co. Ltd., Frucor Beverages Ltd, Hadassah University Hospital, Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Indian River School District, Johnson County Community College, JW Marriott Hotel Seoul, Kier Group plc, Kwizda Holdings GmbH, Lake Health, Lansky Ganzger & Partner, Mobilezone, Molina Healthcare Inc., Nanyang Technological University, NASDAQ OMX Group Inc., Pepperdine University Graduate School of Education and Psychology, Pima Community College, Regional council of Franche-Comt_, Shanghai Pudong International Container Terminals Co. Ltd., Siemens Professional Education, Symantec Corporation (Endpoint Security 12.1), TIVIT, Travelport, University of Oxford
Top Industries
REVIEWERS
Financial Services Firm19%
Healthcare Company8%
Manufacturing Company8%
Engineering Company8%
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company20%
Government8%
Financial Services Firm4%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider19%
Manufacturing Company10%
Government5%
Company Size
REVIEWERS
Small Business25%
Midsize Enterprise23%
Large Enterprise53%
No Data Available

ManageEngine Desktop Central is ranked 1st in Client Desktop Management with 17 reviews while Symantec Client Management Suite is ranked 2nd in Client Desktop Management with 1 review. ManageEngine Desktop Central is rated 8.4, while Symantec Client Management Suite is rated 9.0. The top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". On the other hand, the top reviewer of Symantec Client Management Suite writes "A strong solution that is stable and easy to use". ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and Cisco Meraki Systems Manager (MDM+EMM), whereas Symantec Client Management Suite is most compared with Microsoft Intune, ManageEngine Patch Manager Plus, Microsoft Endpoint Configuration Manager and Clarity CA.

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We monitor all Client Desktop Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.