Abbasi PoonawalaVice President Derivatives Ops IT at a financial services firm
Roshan TeeluckPartner Manager North America at a tech company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature of this solution is the Patch Management."
"The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"Cloud-based VMware Workspace ONE is very good. It is easy to deploy and manage. Maintenance is also quite simple."
"A very easy to use solution."
"The most valuable feature is policy-driven control of the devices."
"The remote management and location capabilities are good."
"The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol."
"VMware Workspace ONE has been stable so far."
"The feature with the highest rating for me is its employee management. I can also praise how versatile it is in terms of operating systems. It has good support for multiple operating systems and can easily manage them all. Not just that, but it can also support any kind of tool that can be run on all these operating systems."
"We've found the solution to be easy to use."
"The Deployment scheduler needs updating to support various methods for deployment."
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."
"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"The pricing is lower than other well-respected solutions in this category."
"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."
"Cost of licensing is quite high."
"When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM."
"The app installer is something that they should really change. It creates a lot of confusion for the user."
"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."
"It's not accurate enough when it comes to sending items to end-users."
"From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations."
"Technical support needs to be more responsive to our requests."
"The licensing is very easy to understand and pricing is right for what you get."
"Choose wisely between the Professional and Enterprise editions, based on your needs."
"I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
"We pay about $250 a year for our license."
"There is a separate cost for technical support and extra premium features. The pricing should be simplified."
"The cost is a little bit high."
"VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
"If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
"I think that the price is reasonable."
"Pricing is an area that could be improved."
"Its pricing was okay for our company."
"It's an expensive tool."
A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.
Workspace ONE is a digital workspace platform that simply and securely delivers and manages any app on any device by integrating access control, application management and multi-platform endpoint management. It is available as a cloud service or for on-premises deployment.
ManageEngine Desktop Central is ranked 4th in Enterprise Mobility Management (EMM) with 11 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 18 reviews. ManageEngine Desktop Central is rated 8.8, while VMware Workspace ONE is rated 8.6. The top reviewer of ManageEngine Desktop Central writes " Patch and upgrade many devices simultaneously in a DevSecOps pipeline which is effective but demanding on resources". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". ManageEngine Desktop Central is most compared with Microsoft Intune, SCCM, ManageEngine Patch Manager Plus, Symantec Client Management Suite and Cisco Meraki Systems Manager (MDM+EMM), whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon 7, Jamf Pro, Citrix Workspace and MobileIron UEM. See our ManageEngine Desktop Central vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.