ManageEngine IT360 vs ManageEngine OpManager comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ManageEngine IT360 and ManageEngine OpManager based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"It is easy to identify and collect information from all of the nodes on the network.""The technical support is good.""The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

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"Monitoring is the most valuable feature of this solution.""The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine.""The solution offers very good integration capabilities.""The dashboard, versatility and larger horizon are valuable.""The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive.""ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring.""I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts.""The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."

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Cons
"The Wi-Fi side needs improvement."

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"The ManageEngine features could improve to show graphs of the traffic and network utility.""The product could use more intelligence, automation and general availability of product information.""We would like to have support for integration with ServiceDesk."

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"The integration with various OEM products could be simplified.""ManageEngine OpManager could improve by having a better cloud presence.""With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed.""We would like link monitoring included. At times we need to monitor those specific links closely.""The dashboard could include more features.""They should add more features to URL monitoring.""We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have.""The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."

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Pricing and Cost Advice
Information Not Available
Information Not Available
  • "As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
  • "The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
  • "The initial cost is low and the add-ons are reasonable."
  • "We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The licensing is on a yearly basis and the pricing is on the cheaper side."
  • "In terms of pricing, I would rate it a two out of five. It was expensive."
  • "ManageEngine OpManager has a three-tier licensing model."
  • "We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
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    Top Answer:You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be… more »
    Comparisons
    Also Known As
    IT360
    OpManager
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

    ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

    Sample Customers
    Information Not Available
    Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
    Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Government10%
    Real Estate/Law Firm8%
    Manufacturing Company6%
    REVIEWERS
    Non Tech Company23%
    Computer Software Company13%
    Energy/Utilities Company10%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Educational Organization48%
    Computer Software Company10%
    Manufacturing Company5%
    Financial Services Firm4%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise25%
    Large Enterprise46%
    REVIEWERS
    Small Business24%
    Midsize Enterprise27%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise57%
    Large Enterprise29%
    Buyer's Guide
    Network Monitoring Software
    March 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    ManageEngine IT360 is ranked 84th in Network Monitoring Software while ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews. ManageEngine IT360 is rated 8.4, while ManageEngine OpManager is rated 8.0. The top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". On the other hand, the top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". ManageEngine IT360 is most compared with StackPath Monitoring, eG Enterprise and HPE OneView, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, SCOM and Nagios XI.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.