We performed a comparison between ManageEngine IT360 and SolarWinds NPM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."We can manage the entire system across the network and troubleshoot the pain points."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"This has helped us to monitor the availability of our routers, switches, servers, and virtual environments."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"I like that SolarWinds NPM is a strong tool for monitoring network devices, switches, and routers. It's also a user-friendly tool. My team also likes how scalable it is."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"From web interfaces to custom monitors and alarms, this product has a high level of flexibility that can be molded to suit your business needs, regardless of the size of your organization."
"The solution is stable and reliable."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"The Wi-Fi side needs improvement."
"The product could use more intelligence, automation and general availability of product information."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"Sometimes there are issues when upgrading to a new version of the product."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node."
"The reporting is good, but I want it to be a little easier when creating custom reports. The reports are all on the website now, but it takes some know how to get some to display the way you would like."
"It has covered everything, so no improvement is required at their end. The only thing is the price."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"They have had a rather large security breach in the past. It's cost some companies customers."
Earn 20 points
ManageEngine IT360 is ranked 70th in IT Infrastructure Monitoring while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. ManageEngine IT360 is rated 8.4, while SolarWinds NPM is rated 8.2. The top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ManageEngine IT360 is most compared with StackPath Monitoring, eG Enterprise and HPE OneView, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.