We performed a comparison between ManageEngine OpManager and Meraki Dashboard based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"We have found the solution to be stable."
"It is easy to use and deploy."
"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."
"The product provides intensive reports."
"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."
"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
"We find the networking aspect of this solution to be the most valuable."
"The solution is finely stable."
"The dashboard itself is very simplified and easy to navigate."
"The most valuable feature is its simplicity in navigating through the dashboard. It's well set out, and the layout is nice and user friendly. A lot of clients enjoy seeing layer 7 visibility. They get a good indication and insight into what is happening in their network and what applications are being used the most. They can then customize and give preference to business-critical applications."
"I would say the ease of use is the most valuable feature. It's very easy to set up and get up and running."
"You don't have to be a network engineer to use it."
"It's really user-friendly."
"It is very stable and we have been using it for five years."
"The ability to view the entire project stack, including the camera, features, and routers, which I believe are the most important or relevant components."
"The initial setup was easy."
"The Wi-Fi side needs improvement."
"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."
"It is sometimes difficult to manage the user interface. It can get very complicated."
"The licensing for this solution is not straightforward and should be improved."
"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"They should add more features to URL monitoring."
"This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
"The MDM, however, is bad. We're using another MDM now because Meraki was so bad."
"The tool needs to incorporate more integration platforms. Integrating technical support features directly into the dashboard would be highly beneficial. This would allow technicians to troubleshoot issues more efficiently."
"For instance, you should be able to see if something has been blocked by a firewall rule by looking at a live log of traffic moving through the device. It helps you troubleshoot issues and understand if your rules are working. You need to ensure the firewall is blocking the right things. That's unavailable in the Meraki Dashboard. You have to send the logs to a log server. We use SolarWinds locally, but it's not natively built into Meraki. We're also using Cisco ISA and another tool called Smoothwall."
"The pricing for this solution needs to be improved."
"Something that needs to be improved, is the fact that you if you don't renew the subscription license, it stops working. I would also like to see SSL BPM support for anything else."
"Meraki Dashboard's pricing could be improved."
"It would be helpful to have the ability to create a floor plan based on an existing PDF or JPEG, which is automatically converted into a usable network map."
"There is a bit of a problem when you try to log in and you don't have a fixed IP address. If you're granting access, you need to log in by using the IP address. If your administrator's IP address is not a fixed IP address and it has changed, you might need to update the changed IP address in the interface. For this, you need to log in to the interface to update the IP address. This issue might not have so much to do with Meraki interface."
ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews while Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews. ManageEngine OpManager is rated 8.0, while Meraki Dashboard is rated 8.6. The top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". On the other hand, the top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, SCOM and Fortinet FortiSIEM, whereas Meraki Dashboard is most compared with SolarWinds NPM, ThousandEyes, Mist AI and Cloud, Cisco DNA Center and Nagios Core. See our ManageEngine OpManager vs. Meraki Dashboard report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
