We performed a comparison between ManageEngine OpManager and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."
"It is easy to use and deploy."
"The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
"We have found the solution to be stable."
"Monitoring is the most valuable feature of this solution."
"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."
"Working with the solution is very easy. It's user-friendly."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The most valuable features of New Relic are the reports and ease of use."
"The most valuable feature is the ability to manage the application flow."
"New Relic has helped us in terms of the optimizing our print and loading times."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"It has helped us maintain a much higher uptime than we had previously."
"The Wi-Fi side needs improvement."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
"The integration with various OEM products could be simplified."
"ManageEngine OpManager can improve by having better updates for critical issues."
"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."
"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."
"They should add more features to URL monitoring."
"The solution's reports need to include the number of applications consumed."
"We get a lot of false alerts."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews while New Relic is ranked 6th in Network Monitoring Software with 151 reviews. ManageEngine OpManager is rated 8.0, while New Relic is rated 8.6. The top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, SCOM and Nagios XI, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our ManageEngine OpManager vs. New Relic report.
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