Most Helpful Review
Researched ManageEngine OpManager but chose SCOM: Feature rich, scalable and user-friendly, but open-source products are free and do the same thing
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."
"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."
"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."
"We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution."
"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."
"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."
"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."
"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."
"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"The most valuable feature is the network-related reporting."
"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"The solution offers very good integration capabilities."
"The application monitoring is the solution's most valuable feature."
"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"It takes a lot of the headache out of managing your data centers and software in other places."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"This is a product that does more generally than any of the competing solutions."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."
"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."
"I would like to see them explore the area of cost analysis."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"The dashboard has some limitations and should be more user-friendly."
"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."
"The licensing for this solution is not straightforward and should be improved."
"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
"The licensing model is confusing."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"I would like to see better support for monitoring Unix-based systems."
"On-prem network monitoring is something that could be improved drastically."
"The console feature is very poor, and it would be very good for us if this were improved."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"All of the areas of reporting are very bad and need to be improved."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"Of course, price is always an issue with Microsoft and could be improved."
Pricing and Cost Advice
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
"The initial cost is low and the add-ons are reasonable."
"Our licensing fees are approximately $30 per user, per month."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"It is more expensive than the competition."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
Questions from the Community
Question: What do you like most about Kentik?
Top Answer: One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on… more »
Top Answer: Without speaking directly about numbers, it's about the cost of a cross-connect, per device per month. Of course, some… more »
Top Answer: The application monitoring is the solution's most valuable feature.
Top Answer: Hi Rigoberto, We have recently introduced machine-learning enabled forecast reports for utilization and bandwidth usage… more »
Top Answer: We primarily use the solution to monitor our servers.
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Also Known As
|OpManager||System Center Operations Manager, SCOM 2012|
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
|System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.|
Learn more about Kentik
Learn more about ManageEngine OpManager
Learn more about SCOM
|Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.||Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC||Dialog Telekom|
Comms Service Provider43%
Computer Software Company14%
Comms Service Provider32%
Computer Software Company22%
Non Tech Company42%
Financial Services Firm17%
Venture Capital & Private Equity Firm8%
Computer Software Company31%
Comms Service Provider26%
Financial Services Firm16%
Computer Software Company34%
Comms Service Provider17%
Financial Services Firm6%
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