We performed a comparison between ManageEngine OpManager and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"The integration with the firewall monitoring, the security monitoring, is great."
"The traffic monitoring and the traffic analysis are great."
"Monitoring is the most valuable feature of this solution."
"Device monitoring is a good tool of this solution."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."
"The initial setup is easy."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"This solution offers a very good view of our network and allows us to effectively monitor performance."
"The most valuable feature is the graphical user interface."
"SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
"The most valuable features of the solution are its graphical interface and reports."
"I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them."
"The stability is fantastic."
"The Wi-Fi side needs improvement."
"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."
"The solution's reports need to include the number of applications consumed."
"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"The integration with various OEM products could be simplified."
"We get a lot of false alerts."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"Sometimes there are issues when upgrading to a new version of the product."
"My team has had a lot of issues with support."
"If they could combine everything into one product, that would be very helpful."
"The dashboards for this solution could be improved. We would like to divide the dashboards to give a clear view to our management team to show what we have and what deficiencies exist in our network."
"It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself."
"Real-time analytics is the major weakness of the SolarWinds NPM platform today. They've done a fantastic job enabling the collection of data. Users are now demanding the ability to generate their own graphs, views, and so on; all of this must be done by an admin today."
"The solution's customer service is not very good because the support takes too long."
ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. ManageEngine OpManager is rated 8.0, while SolarWinds NPM is rated 8.2. The top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ManageEngine OpManager is most compared with Zabbix, PRTG Network Monitor, SCOM, Nagios XI and WhatsUp Gold, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ThousandEyes, LogicMonitor and ScienceLogic. See our ManageEngine OpManager vs. SolarWinds NPM report.
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