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Compare ManageEngine OpManager vs. ThousandEyes

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16,607 views|10,292 comparisons
ManageEngine OpManager Logo
6,009 views|4,254 comparisons
ThousandEyes Logo
6,759 views|4,743 comparisons
Featured Review
Find out what your peers are saying about ManageEngine OpManager vs. ThousandEyes and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

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"The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them.""This is a good general monitoring system that has all the features we require and they constantly update with new capabilities.""It is easy to use and deploy.""I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts.""You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create.""The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."

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"The company provides excellent service.""The authentication overall - including to the VPN and LAN - is excellent.""The installation process is not hard at all."

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Cons
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."

More Centreon Cons »

"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process.""OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster.""The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great.""It is sometimes difficult to manage the user interface. It can get very complicated.""We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have.""This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."

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"I would like the product to offer more agility.""It's an expensive solution.""The guest portal is hard to use."

More ThousandEyes Cons »

Pricing and Cost Advice
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support.""If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.""The pricing works out well for us, given our environment and where we are.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

More Centreon Pricing and Cost Advice »

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000.""The initial cost is low and the add-ons are reasonable."

More ManageEngine OpManager Pricing and Cost Advice »

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
Top Answer: We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or… more »
Top Answer: We are mainly using it for Windows operating systems.
Top Answer: It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others… more »
Top Answer: The authentication overall - including to the VPN and LAN - is excellent.
Top Answer: The guest portal is hard to use. Clients have faced many difficulties, especially around various mobile devices in order… more »
Comparisons
Also Known As
OpManager
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Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

Offer
Learn more about Centreon
Learn more about ManageEngine OpManager
Learn more about ThousandEyes
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider23%
Government6%
Wholesaler/Distributor5%
REVIEWERS
Non Tech Company43%
Financial Services Firm14%
Healthcare Company7%
Wholesaler/Distributor7%
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company25%
Government7%
Financial Services Firm4%
VISITORS READING REVIEWS
Comms Service Provider39%
Computer Software Company22%
Financial Services Firm6%
Manufacturing Company4%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
REVIEWERS
Small Business19%
Midsize Enterprise29%
Large Enterprise52%
No Data Available
Find out what your peers are saying about ManageEngine OpManager vs. ThousandEyes and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.

ManageEngine OpManager is ranked 16th in Network Monitoring Software with 6 reviews while ThousandEyes is ranked 31st in Network Monitoring Software with 3 reviews. ManageEngine OpManager is rated 8.6, while ThousandEyes is rated 0.0. The top reviewer of ManageEngine OpManager writes "This product discovers unusual behaviors and alerts the IT so problems are avoided". On the other hand, the top reviewer of ThousandEyes writes "Scalable with good authentification and great technical support". ManageEngine OpManager is most compared with SolarWinds NPM, PRTG Network Monitor, Zabbix, Nagios XI and Micro Focus Network Management Center, whereas ThousandEyes is most compared with Meraki Dashboard, Cisco Stealthwatch, Kentik, LiveAction LiveNX and SolarWinds NPM. See our ManageEngine OpManager vs. ThousandEyes report.

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