We performed a comparison between ManageEngine OpManager and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."
"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."
"Some of the useful features are NetFlow and analytics."
"The solution gives pretty good network visibility. I am also impressed with it's monitoring."
"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."
"The solution offers very good integration capabilities."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The installation and configuration process are easy."
"The threshold alerting is the most valuable feature."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The solution effectively monitors network devices and servers."
"It is stable."
"The Wi-Fi side needs improvement."
"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."
"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."
"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."
"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically."
"ManageEngine OpManager can improve by having better updates for critical issues."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"The product is old and not updated."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The technical support does not bother to respond."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Regional product team support is not very good."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews while WhatsUp Gold is ranked 40th in Network Monitoring Software with 21 reviews. ManageEngine OpManager is rated 8.0, while WhatsUp Gold is rated 7.6. The top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". On the other hand, the top reviewer of WhatsUp Gold writes "Accurate network monitoring, but tech support is lacking". ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, SCOM and Meraki Dashboard, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana, PRTG Network Monitor and SCOM. See our ManageEngine OpManager vs. WhatsUp Gold report.
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