We performed a comparison between Dameware Remote Support and ManageEngine ServiceDesk Plus based on real PeerSpot user reviews.
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Dameware Remote Support is ranked 26th in Remote Access while ManageEngine ServiceDesk Plus is ranked 4th in Help Desk Software with 57 reviews. Dameware Remote Support is rated 8.6, while ManageEngine ServiceDesk Plus is rated 8.0. The top reviewer of Dameware Remote Support writes "The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles". On the other hand, the top reviewer of ManageEngine ServiceDesk Plus writes " Easy to configure and affordable compared to other software options". Dameware Remote Support is most compared with Microsoft Remote Desktop Services, N-able Take Control, VNC Connect, Splashtop Remote Support and LogMeIn Pro, whereas ManageEngine ServiceDesk Plus is most compared with ServiceNow, JIRA Service Management, Freshservice, Zoho Desk and SymphonyAI IT Service Management.
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