Compare ManageEngine SupportCenter Plus vs. NeeyamoWorks ServiceDesk

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Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2021.
456,719 professionals have used our research since 2012.
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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"The licensing fees depend on different criteria, including options and sizing.""ManageEngine products will always be the lowest cost in category as that is part of their business model."

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Questions from the Community
Top Answer: We have found the reporting in this product to be very useful.
Top Answer: I would like to see some kind of project management or portfolio management in a future version.
Top Answer: We are currently using the 2014 version of the product. We use ManageEngine SupportCenter Plus to handle issues, incident management, and demand management.
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Ranking
19th
out of 53 in Help Desk Software
Views
208
Comparisons
169
Reviews
4
Average Words per Review
634
Rating
7.8
53rd
out of 53 in Help Desk Software
Views
1
Comparisons
0
Reviews
0
Average Words per Review
0
Rating
N/A
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ManageEngine
NeeyamoWorks
Overview

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Your employee’s buddy to resolve queries & assign tasks
Solution Overview
NeeyamoWorks ServiceDesk™ helps to transform low-level, "log and flog" functions of ticket handling into a business productivity system that provides value. The highly intuitive and user-friendly interface is built to enrich user experience by the use of smart bots that help bring knowledge and query administration to a single platform. Furthermore, NeeyamoWorks ServiceDesk™ provides adequate flexibility to support different geographic needs and business cultures.

Offer
Learn more about ManageEngine SupportCenter Plus
Learn more about NeeyamoWorks ServiceDesk
Sample Customers
Brickman Group, SVP Worldwide, Chicago Tribune, Sodexo, Constellation, Lowcost Holidays, Telesur, PayEx, Quintiq, Moblize, Oman Air, Intelligent Hospital Systems
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Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2021.
456,719 professionals have used our research since 2012.

ManageEngine SupportCenter Plus is ranked 19th in Help Desk Software with 4 reviews while NeeyamoWorks ServiceDesk is ranked 53rd in Help Desk Software. ManageEngine SupportCenter Plus is rated 7.8, while NeeyamoWorks ServiceDesk is rated 0.0. The top reviewer of ManageEngine SupportCenter Plus writes "A product that is everything you need once it is developed but it is extremely difficult to work with". On the other hand, ManageEngine SupportCenter Plus is most compared with ManageEngine ServiceDesk Plus, Dameware Remote Support and ServiceNow, whereas NeeyamoWorks ServiceDesk is most compared with .

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