Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2021. 456,719 professionals have used our research since 2012. |
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice | |
"The licensing fees depend on different criteria, including options and sizing." "ManageEngine products will always be the lowest cost in category as that is part of their business model." More ManageEngine SupportCenter Plus Pricing and Cost Advice » | Information Not Available |
Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs. 456,719 professionals have used our research since 2012. | |
Questions from the Community | |
Top Answer: We have found the reporting in this product to be very useful. Top Answer: I would like to see some kind of project management or portfolio management in a future version. Top Answer: We are currently using the 2014 version of the product. We use ManageEngine SupportCenter Plus to handle issues, incident management, and demand management. | Ask a question Earn 20 points |
Ranking | |
Views 208 Comparisons 169 Reviews 4 Average Words per Review 634 Rating 7.8 | Views 1 Comparisons 0 Reviews 0 Average Words per Review 0 Rating N/A |
Popular Comparisons | |
![]() Compared 43% of the time. Compared 43% of the time. ![]() Compared 14% of the time. | |
Learn | |
ManageEngine | NeeyamoWorks |
Overview | |
SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience. |
Your employee’s buddy to resolve queries & assign tasks
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Offer | |
Learn more about ManageEngine SupportCenter Plus | Learn more about NeeyamoWorks ServiceDesk |
Sample Customers | |
Brickman Group, SVP Worldwide, Chicago Tribune, Sodexo, Constellation, Lowcost Holidays, Telesur, PayEx, Quintiq, Moblize, Oman Air, Intelligent Hospital Systems | Information Not Available |
ManageEngine SupportCenter Plus is ranked 19th in Help Desk Software with 4 reviews while NeeyamoWorks ServiceDesk is ranked 53rd in Help Desk Software. ManageEngine SupportCenter Plus is rated 7.8, while NeeyamoWorks ServiceDesk is rated 0.0. The top reviewer of ManageEngine SupportCenter Plus writes "A product that is everything you need once it is developed but it is extremely difficult to work with". On the other hand, ManageEngine SupportCenter Plus is most compared with ManageEngine ServiceDesk Plus, Dameware Remote Support and ServiceNow, whereas NeeyamoWorks ServiceDesk is most compared with .
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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.