ManageEngine SupportCenter Plus vs. ServiceNow

ManageEngine SupportCenter Plus is ranked 36th in Help Desk Software vs ServiceNow which is ranked 1st in Help Desk Software with 17 reviews. The top reviewer of ServiceNow writes "We've been looking at a means to provide a service catalog experience to the business as a whole". ManageEngine SupportCenter Plus is most compared with . ServiceNow is most compared with BMC Helix Remedy, Micro Focus Service Manager and Zendesk.
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Quotes From Members Comparing ManageEngine SupportCenter Plus vs. ServiceNow

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Pricing and Cost Advice
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It has a higher cost compared to local/regional solutions.The first impact for the customer is that it is expensive, but do not forget that it is a solution that includes infrastructure; a single cost, easy to justify.

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Ranking
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24
Comparisons
18
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0
Followers
36
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N/A
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68,833
Comparisons
24,573
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18
Followers
1,279
Avg. Rating
8.6
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0
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0
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1
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1
Avg. Rating
5.0
Top Comparisons
See more ManageEngine SupportCenter Plus competitors »
Compared 16% of the time.
Compared 6% of the time.
See more ServiceNow competitors »
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Overview

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

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Sample Customers
Brickman Group, SVP Worldwide, Chicago Tribune, Sodexo, Constellation, Lowcost Holidays, Telesur, PayEx, Quintiq, Moblize, Oman Air, Intelligent Hospital SystemsAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
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