ManageEngine SupportCenter Plus vs. ServiceNow

ManageEngine SupportCenter Plus is ranked 44th in Help Desk Software vs ServiceNow which is ranked 1st in Help Desk Software with 17 reviews. The top reviewer of ServiceNow writes "We've been looking at a means to provide a service catalog experience to the business as a whole". ManageEngine SupportCenter Plus is most compared with . ServiceNow is most compared with BMC Helix Remedy, Micro Focus Service Manager and Zendesk.
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Quotes From Members Comparing ManageEngine SupportCenter Plus vs. ServiceNow

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
It has a higher cost compared to local/regional solutions.The first impact for the customer is that it is expensive, but do not forget that it is a solution that includes infrastructure; a single cost, easy to justify.

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Ranking
RANKING
Views
16
Comparisons
12
Reviews
0
Followers
37
Avg. Rating
N/A
Views
64,973
Comparisons
24,596
Reviews
17
Followers
1,367
Avg. Rating
8.5
Top Comparisons
Top ComparisonsSee more ManageEngine SupportCenter Plus competitors »
Compared 16% of the time.
Compared 6% of the time.
See more ServiceNow competitors »
Website/Video
Website/VideoManageEngine
ServiceNow
Overview
Overview

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

OFFER
Learn more about ManageEngine SupportCenter Plus
Learn more about ServiceNow
Sample Customers
Sample CustomersBrickman Group, SVP Worldwide, Chicago Tribune, Sodexo, Constellation, Lowcost Holidays, Telesur, PayEx, Quintiq, Moblize, Oman Air, Intelligent Hospital SystemsAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow
Top Industries
Top Industries
No Data Available
REVIEWERS
Healthcare Company
16%
Financial Services Firm
14%
Insurance Company
12%
University
10%
VISITORS READING REVIEWS
Financial Services Firm
18%
Energy/Utilities Company
7%
Manufacturing Company
7%
University
6%
Company Size
Company Size
No Data Available
REVIEWERS
Small Business
13%
Midsize Enterprise
11%
Large Enterprise
76%
VISITORS READING REVIEWS
Small Business
15%
Midsize Enterprise
21%
Large Enterprise
64%
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software.
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291,567 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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