Compare ManageEngine SupportCenter Plus vs. SolarWinds DameWare

ManageEngine SupportCenter Plus is ranked 18th in Help Desk Software with 1 review while SolarWinds DameWare is ranked 13th in Remote Access. ManageEngine SupportCenter Plus is rated 8.0, while SolarWinds DameWare is rated 0. The top reviewer of ManageEngine SupportCenter Plus writes "ITIL compliant and records detailed billing-related information for tickets". On the other hand, ManageEngine SupportCenter Plus is most compared with SolarWinds DameWare, whereas SolarWinds DameWare is most compared with TeamViewer, Bomgar Remote Support and Splashtop Remote Support.
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396,296 professionals have used our research since 2012.
Ranking
18th
out of 44 in Help Desk Software
Views
113
Comparisons
92
Reviews
1
Average Words per Review
336
Avg. Rating
8.0
13th
out of 23 in Remote Access
Views
734
Comparisons
637
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 29% of the time.
Also Known As
DameWare
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ManageEngine
SolarWinds
Overview

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

DameWare products are designed to put more hours into your day. In today's distributed, high-speed work environments, having the power to remotely support your key systems, servers, desktops, and laptops, as well as interactively support users, provides real-time savings and lets you get more things done. Manage it all without leaving your desk with DameWare. DameWare Remote Support is a comprehensive and secure on-premises remote desktop client that allows you to control remote users' computers from your desktop, Android, or iOS device, connect to unattended systems, as well as manage your Windows servers and Active Directory infrastructure. DameWare Mini Remote Control delivers fast, secure, simple remote desktop and laptop control. DameWare MRC includes all the features you need and want and is the best value in remote control software. DameWare Patch Manager is a complete patch management solution that allows you to patch both Microsoft and 3rd party applications from one easy-to-use console. With DameWare Patch Manager you can quickly and easily generate patches, deploy them and report on their success.
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Learn more about SolarWinds DameWare
Sample Customers
Brickman Group, SVP Worldwide, Chicago Tribune, Sodexo, Constellation, Lowcost Holidays, Telesur, PayEx, Quintiq, Moblize, Oman Air, Intelligent Hospital SystemsIllinois School District
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2020.
396,296 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.