ManageEngine SupportCenter Plus vs. Zendesk

ManageEngine SupportCenter Plus is ranked 36th in Help Desk Software vs Zendesk which is ranked 6th in Help Desk Software with 3 reviews. The top reviewer of Zendesk writes "Its set up makes it easier for everyone to use. ". ManageEngine SupportCenter Plus is most compared with . Zendesk is most compared with ServiceNow, JIRA Service Desk and Freshdesk.
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ManageEngine SupportCenter Plus Logo
31 views|25 comparisons
Zendesk Logo
18,054 views|4,064 comparisons
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Quotes From Members

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Ranking
36th
out of 43 in Help Desk Software
Views
31
Comparisons
25
Reviews
0
Followers
37
Avg. Rating
N/A
6th
out of 43 in Help Desk Software
Views
18,054
Comparisons
4,064
Reviews
3
Followers
925
Avg. Rating
8.7
Top Comparisons
Compared 31% of the time.
Compared 13% of the time.
Compared 8% of the time.
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ManageEngine
Zendesk
Overview

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

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Learn more about ManageEngine SupportCenter Plus
Learn more about Zendesk
Sample Customers
Brickman Group, SVP Worldwide, Chicago Tribune, Sodexo, Constellation, Lowcost Holidays, Telesur, PayEx, Quintiq, Moblize, Oman Air, Intelligent Hospital SystemsShopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Top Industries
No Data Available
REVIEWERS
Software R&D Company25%
Financial Services Firm15%
Non Profit10%
Marketing Services Firm10%
VISITORS READING REVIEWS
Media Company15%
Financial Services Firm13%
Comms Service Provider8%
Marketing Services Firm7%
Company Size
No Data Available
REVIEWERS
Small Business38%
Midsize Enterprise44%
Large Enterprise18%
VISITORS READING REVIEWS
Small Business38%
Midsize Enterprise27%
Large Enterprise35%
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software.
309,398 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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