Masergy Cloud Contact Center vs MetTel Cloud PBX comparison

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Executive Summary

We performed a comparison between Masergy Cloud Contact Center and MetTel Cloud PBX based on real PeerSpot user reviews.

Find out what your peers are saying about Spectrum Enterprise, RingCentral, Comcast Business and others in Hosted and Cloud Based VoIP.
To learn more, read our detailed Hosted and Cloud Based VoIP Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Ranking
Views
25
Comparisons
18
Reviews
0
Average Words per Review
0
Rating
N/A
Views
38
Comparisons
16
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Hosted and Cloud Based VoIP
March 2024
Find out what your peers are saying about Spectrum Enterprise, RingCentral, Comcast Business and others in Hosted and Cloud Based VoIP. Updated: March 2024.
768,578 professionals have used our research since 2012.
Comparisons
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Overview

Masergy Cloud Contact Center enables unified omni-channel (i.e. over voice, instant messaging, email, SMS and social media) interactions with your customers. Route all customer interactions to one or more teams, sites, or outsource partners with a single, global queue in the cloud to maximize your customers’ satisfaction.

If telephone contact plays a key role in your business, MetTel can give you a truly transformative edge. Our award-winning Cloud PBX Analytics solution and Call Management services provide comprehensive hosted call management and call center analytics software. We offer various services, from basic call logging to complete call center services, to suit businesses of all sizes. We enable you to have unprecedented insight into how your contact processes are working, and how you can optimize them for a game-changing, ultra-responsive customer experience

Sample Customers
Essen Health Care, Eurostar
Le Duff, Rotech Healthcare, City of Pheonix, FIS, Basic Energy
Buyer's Guide
Hosted and Cloud Based VoIP
March 2024
Find out what your peers are saying about Spectrum Enterprise, RingCentral, Comcast Business and others in Hosted and Cloud Based VoIP. Updated: March 2024.
768,578 professionals have used our research since 2012.

Masergy Cloud Contact Center is ranked 18th in Hosted and Cloud Based VoIP while MetTel Cloud PBX is ranked 17th in Hosted and Cloud Based VoIP. Masergy Cloud Contact Center is rated 0.0, while MetTel Cloud PBX is rated 0.0. On the other hand, Masergy Cloud Contact Center is most compared with , whereas MetTel Cloud PBX is most compared with .

See our list of best Hosted and Cloud Based VoIP vendors.

We monitor all Hosted and Cloud Based VoIP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.