Masergy Cloud Contact Center enables unified omni-channel (i.e. over voice, instant messaging, email, SMS and social media) interactions with your customers. Route all customer interactions to one or more teams, sites, or outsource partners with a single, global queue in the cloud to maximize your customers’ satisfaction.
RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and collaboration.
With RingCentral Office, you can easily connect your office, remote and mobile employees under one phone system, regardless of their location.
Masergy Cloud Contact Center is ranked 11th in Hosted and Cloud Based VoIP while RingCentral Office is ranked 2nd in Hosted and Cloud Based VoIP. Masergy Cloud Contact Center is rated 0.0, while RingCentral Office is rated 0.0. On the other hand, Masergy Cloud Contact Center is most compared with , whereas RingCentral Office is most compared with Comcast Business VoiceEdge, Spectrum Hosted Voice, Phone.com, 8x8 Business VoIP and Fuze.
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