James RountreeSenior Consultant at Rountree Technology Consulting, LLC
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The mandatory minimum is US$ 20,000 for licensing."
"The licenses are expensive."
"The setup cost is high compared to others, especially when the scope is not fixed."
"I am from Brazil. For Latin American markets, ServiceNow is very expensive as compared to other vendors, such as VMware."
"$230 per user."
"It is very expensive because it is a big organization. You have to pay for additional things."
"ServiceNow tends to be a little bit more expensive as compared to BMC Helix ITSM."
"There are licensing fees."
Earn 20 points
MATS is a new breed of "Low-code" BPM software that's quick to learn, easy to use and requires less IT. By using its drag-and-drop interface to configure, rather than code, you can build a new app faster than you can brief IT to do it for you.
Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)
MATS is ranked 42nd in Rapid Application Development Software while ServiceNow is ranked 1st in Rapid Application Development Software with 35 reviews. MATS is rated 0.0, while ServiceNow is rated 8.0. On the other hand, the top reviewer of ServiceNow writes "Solid, highly scalable, and has got all the features, but needs better reporting, a graphical interface for resource management, and the ability to turn on and off portions of Project Management". MATS is most compared with , whereas ServiceNow is most compared with BMC Helix ITSM, Pega BPM, Appian, JIRA Service Desk and BMC Remedyforce.
See our list of best Rapid Application Development Software vendors.
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